KMITL BTEC Center

Principles of Innovation and Change Management
Unit introduction
Well managed innovation and change lead directly the improvement of a business’ competitive advantage. New products, services, materials, processes and markets all drive business efficiency and attract new customers so helping businesses meet their objectives. In this unit you will learn about the need for innovation and change in businesses. Many, such as aerospace and pharmaceutical firms actively seek to innovate by investing in research and development activity.
Businesses want to offer more profitable products and services, customers want cheaper and better products and services and regulators impose legal requirements on markets. So, for example, aircraft are made from lighter materials, use fuel efficient engines so that they can carry more passengers further while at the same time complying with environmental protection requirements. Businesses need to develop a culture that supports and promotes innovation and the consequential changes that are required. You will learn how employees can be encouraged and supported to innovate and change by seeing such developments as opportunities rather than as threats. Consideration will be given to how change may have some negative impact but that the aim is to ensure that this is outweighed by the beneficial impact. Discount retailers take trade away from established retailers who may have to close branches but an established retailer may then move into multichannel retailing with an online store and develop convenience stores and station outlets. Change requires all stakeholders to be kept informed and engaged but it underpins businesses’ drive to maintain their competitive advantage and to achieve their goals.
Contact us :
Tel: 02-329-8235
Mobile: 081-646-4292
ASST.PROF.DR. Ampapan Tuntinakhongul (ผศ.ดร.อำภาพรรณ ตันตินาครกูล)
Email: [email protected]
Facebook: /btec.kmitl
Instagram: kmitl_btec_center

Principles of Building Respectful and Productive Working Relationships in Organisations
Unit aim
This unit provides the learner with an understanding of the how to create a fair, supportive and rewarding working environment and the importance of communication in creating effective working relationships.
The unit also provides an introduction to the practices of conflict resolution and conflict management in the workplace.
Unit introduction
For any a manager it is vitally important to build respectful and productive working relationships with your colleagues, whether they are your peers or those who report to you. Often your success, and the success of the organisation as a whole, will depend on the quality of the working relationships you build with your colleagues.
In this unit you will learn the principles of communicating effectively in the workplace and how giving and receiving feedback helps to improve performance and increase the speed of learning as well as support the development of a positive open culture. You will explore the sources of conflict in the workplace and the strategies that can be used to resolve and manage conflict so that it is constructive rather than disruptive. You will consider the importance of creating a fair and supportive working environment and how to do this while recognising the achievements of your colleagues or staff. Staff wellbeing makes for a productive and happy workforce and you will explore what can be done to promote this and how the effectiveness of well-being initiatives such as healthcare, childcare, health education and caring for the worklife balance can be evaluated. Finally, you will consider how organisations can create a learning and innovation culture through measures such as enhancing learning opportunities and reducing the blame culture, and why this is important for the future success of any organisation and its staff.
Contact us :
Tel: 02-329-8235
Mobile: 081-646-4292
ASST.PROF.DR. Ampapan Tuntinakhongul (ผศ.ดร.อำภาพรรณ ตันตินาครกูล)
Email: [email protected]
Facebook: /btec.kmitl
Instagram: kmitl_btec_center

Maintenance Engineering
Unit Introduction :
Plant and equipment are one of the biggest assets for any business, costing huge sums of money to replace when things go wrong. Without regular maintenance business owners could see an increase in costly breakdowns, often incurring downtime and significant loss of earnings. Inspection and maintenance are therefore vital to detect and prevent any potential equipment issues or faults that would prevent operation at optimum efficiency. Good maintenance proves itself on a day-today basis.
This unit introduces students to the importance of equipment maintenance programmes, the benefits that well-maintained equipment brings to an organisation and the risk factors it faces if maintenance programmes and processes are not considered or implemented. Topics included in this unit are: statutory regulations, organisational safety requirements, maintenance strategies, safe working and maintenance techniques.
On successful completion of this unit students will be able to explain the importance of compliance with statutory regulations associated with asset maintenance, illustrate maintenance techniques adopted by the industry, work safely whilst performing maintenance tasks in an industrial environment and identify inspection and maintenance techniques.
Contact us :
Tel: 02-329-8235
Mobile: 096-328-8935 Asst.Dr. Chaowalit Hamontree (ผศ.ดร.เชาวลิต หามนตรี)
Email: [email protected]
Facebook: /btec.kmitl
Instagram: kmitl_btec_center