Tonga's Computer Emergency Response Team - CERT Tonga

INTERNSHIP OPPORTUNITY: SECURITY AWARENESS & USER ENGAGEMENT (SECURITY AWARENESS TRAINING FOCUS)

CERT Tonga seeks a creative and communication-focused intern to join our Security Awareness and Training team. This role is perfect for someone who is passionate about education and wants to help bridge the gap between complex cybersecurity concepts and the everyday user.

This position aligns with the NICE Framework role of Cyber Instructional Curriculum Developer (OV-CGT), focusing on the clarity, organisation, and delivery of security-related content.

Role Overview
As a Security Awareness intern, your mission is to help us build a "security-first" culture. You won't be writing code; instead, you will be refining the messages we send to our employees to ensure they stay safe online. You will help review training materials, organise engagement events, and analyse feedback to make our security education more effective and user-friendly.

Key Responsibilities:
● Communication Refinement: Proofread and edit security alerts, newsletters, and posters to ensure they are professional and easy to understand.
● Instructional Support: Act as a "test audience" for new training modules, identifying language that might be too technical for non-security staff.
● Visual Storytelling: Support the creation of engaging presentations and awareness materials by sourcing icons, stock images, and layouts.
● Training Logistics: Assist in the physical or digital organisation of training sessions, ensuring all materials are ready and the environment is set for success.
● Feedback Analysis: Collect and organise data from user surveys to help the team understand which training topics are sticking and which need more work.

Technical Focus & Skills
● NICE Alignment: Focused on OV-CGT (developing and managing cybersecurity education and training).
● Communication Design: Learning how to apply the "Plain Language" principle to technical topics.
● Engagement Metrics: Understanding how to measure the "human" side of security through survey data and participation rates.
● Creative Tools: Exposure to content creation platforms (e.g., Canva, PowerPoint, or Learning Management Systems).

Qualifications
● Currently pursuing a degree in Computer Science, Cybersecurity, Information Security and Information Technology from a recognized educational institution.
● A "people-person" who enjoys making technology less intimidating for others.
● Strong writing and editing skills with a sharp eye for detail.
● Creative mindset with an interest in how people learns and process information.
Compensation
● Each intern will receive a stipend of USD $250 (TOP 585.00) for participating in the internship for duration of 5 (five) weeks.

How to Apply
Drop application materials to [email protected] or telephone number 7400029 . Include “Tonga CERT Internship Opportunity: Security Awareness & User Engagement” in the subject line and address to;

Director of CERT Tonga
Ministry of MEIDECCC
O.G Sanft Building
Nuku’alofa
TONGA

Please submit:
● Application letter indicates your interest on the internship opportunity
● Curriculum Vitae
● Certified academic transcripts and certificates
● One (1) reference letter from recent or current tertiary institution/university
For public servants who are also part-time students and wish to apply, applications must be submitted with the endorsement of their respective Chief Executive Officer.

Please be noted that;
- Only completed applications will be considered
- Only shortlisted candidates will be contacted.