Luxury Customer Service

Thank you for pouring into everyone at the 2024 Becoming Retreat hosted by and this past weekend! This slide by itself could have been a full session. You reminded us all that we are enough when you said “It’s My Time”! I appreciate you and thank you so much for always supporting and speaking life into us.

When asked me what walk-in music I wanted for my session at the 2024 Becoming Retreat hosted at the by , I knew “Champion” by was the only song that could convey my feeling properly. Being a customer service champion is not about being perfect; it’s about being perfectly present in service to your customer. ye says “When it feels like living’s harder than dying, for me giving up’s way harder than trying”, it just resonates with me. Today, don’t just give up and settle for the average approach with your clients. Serve them at the highest level and exceed their expectations. That is Luxury Customer Service…

So, I had the opportunity to about Luxury Customer Service at the 2024 Becoming Retreat for Wedding Planners this past Sunday at . It was such a transformative experience! My beautiful wife and the team put on an amazing event! I was pushed outside of my comfort zone in such a great way. The attendees were such a pleasure to meet and be around. Snippets of my session and of the event are on the way!