The Thom And Ray Team

Let me just go out on a limb here....

I know a thing or two about customer service. I worked in the hospitality industry Hilton Hotels and Nikko Hotels North America. I got my degree from Conrad N. Hilton College of Global Hospitality Leadership. I have owned two of my own companies, and have had a successful real estate business.

But Customer Service is truly becoming as extinct as the dinosaur age. In the past couple weeks, I have had interaction with companies I now do business with, and their customer support and attention to issues have been ... well, they have left much to be desired.
I still pride myself in using the customer service experience I gained in the hospitality industry every single day in my business. You call me, I answer my phone. If I don't, you have a VM that tells you what is going on and what to expect next. You ask me a question about real estate, I answer it. If I don't know the answer, I'll get it. If it is something I'm not knowledgeable about, I will refer you to a person that knows it, and you will be in good hands.
Come see me at MyMidtownMojo.com and you truly will experience my motto ... "Can You Feel the Vibe"

Part of our daily life is managing all that goes on with with either the listing of a home or condominium, or, the sale of one! Many things we do....we just do....and we are now making a point to let our clients know about all those "to-do" lists we have!

Congratulations to Wesley and the whole Jim Ellis Hyundai Team on the ground breaking of their new dealership on Peachtree Blvd in Chamblee. As a long time Hyundai customer ( I'm on my third one!) looking forward to this new facility!

Our New Location | Jim Ellis Hyundai Construction has begun on the new facility for Jim Ellis Hyundai Atlanta at the site that was previously home to Jim Ellis Volkswagen of Chamblee. After

Some people are a bit lacking on the "sense of pride" in areas I drive through!

Buyers Value Curb Appeal Above All Else When Searching for a Home, New Survey Says There are a lot of factors that go into finding the right home, like location, cost, and functionality. But a new survey revealed that curb appeal, like yard size and exterior paint color, is the one thing buyers prioritize above the rest when searching for a home.

I mean really? Who knew?