Zacoustic

Acquiring a new customer can cost five times more than retaining an existing customer. This means your company needs to do all it can to provide great a customer experience every time.

Discover how Jibe provides your company with the real-time data and insights you need to retain your customers at zacoustic.com

Introducing our first speaker at ZCX 2022, Tim Lavin, CEO and co-founder of Zacoustic.

Prior to Zacoustic, Tim was the Chief Operating Officer of Ambergris Solutions in the Philippines, growing the company from a start-up to over 3,000 employees in just four years. He has also held senior positions in Cendant Corp., Harte-Hanks and First USA Bank.

We live in a world where customers expect rapid resolutions to their concerns. If you aren't able to take immediate action on CX issues, you may stand to lose more than a handful of customers.