EZO

Your technician opens a ticket.

No device history. No assigned owner. No last incident.

80% of IT leaders said their team does not have full asset context when a ticket opens.

That is not a slow team.
That is a visibility gap.

What does your team check first before they can start fixing the actual problem?

Your team isn't asking for new tools.
They're asking for the tools they already have
to finally work together.

45 IT leaders confirmed it.
The answer is in the report. 🔽
https://bit.ly/4edpc2n

Quick test.

Your CFO asks for a complete list
of every active laptop assigned to employees right now.

How long does it take your team
to answer with confidence?

If the answer involves opening more than one system
and reconciling the results —
that's where your refresh planning problem starts.

IT refresh planning isn't reactive because teams don't care.
It's reactive because the data is always
a few months behind reality.

Shawn Herring, CMO at EZO, wrote about what it would take to change that. 🔽
https://bit.ly/4eEAEnK

Laptop Refresh Planning Starts With Current IT Asset Data Learn why laptop refresh planning fails when IT asset data is outdated, and how connected device, warranty, employee, and lifecycle records help IT plan with confidence.

Nobody made a mistake.

Your HRMS fired the leaver trigger correctly.
Your IT team got the notification.
The checklist was sent.

But the checklist went to six different people
across six different systems.
And one of them was on leave.

So three days later:
the device is unaccounted for,
two SaaS licences are still billing,
and the former employee's Okta account
is still sitting open.

That's not a people problem.
That's a compliance gap
with your name on it.

AssetSonar closes the loop automatically.
➡️ Try it free: https://bit.ly/4e0dXJa

Before AssetSonar, every audit at CDC Foundation
meant days of manual effort.

Searching spreadsheets.
Reconciling conflicting records.
Physically verifying assets across locations.

"It was a nightmare."

Now audits go from 20+ hours
to approximately 8.
Completed in a single working day.

That's not just a time saving.
It's the difference between an IT team
that controls its environment
and one that's always catching up.

Full story → https://bit.ly/4x2M0cD