Zaid Muhtaseb

Al-Hamdullilah for his blessings, Al-Hamdullilah for being a Muslim, Al-Hamdullilah for being a Palestinian.

Suit up, it’s time to redefine the Airbnb property management game.

Customer Advocacy is the ultimate conversion goal.

But why do so few companies focus on it?

Here's a fact:
Customer advocates can generate up to 3x revenue through referrals alone!

So how do you turn customers into raving fans?
Read Along(examples included)...

1. Delight them with your product/service 💫

Example: Apple's sleek design and user-friendly software.

2. Personalized, proactive support 👩‍💼

Example: Zappos' legendary customer service.

3. Value-added experiences 🎁

Example: Amazon Prime's fast shipping and exclusive content.

It's time we shifted our focus from chasing transactions to building evangelists. Our business's long-term success depends on it.

What are your thoughts? Drop a comment below and share your experiences in turning customers into advocates! 👇