wrrk.com

At wrrk.com, we believe that every company should be able to have a world-class customer service organization at the click of a button. So that’s what we do.

We are looking for motivated, tech-savvy, detail-oriented customer service representatives with strong communication skills, to provide our clients and their customers with the best possible online customer experience.

What that means:

Help customers via phone and/or email and online chat to ensure they have the best possible experience
Triage and resolve customer support inquiries/issues effectively and in a timely manner.
Collaborate with the wrrk team to improve processes and outcomes
Multitask while maintaining attention to detail and quality
Take ownership of issues and see them through
What you will need:

You must have a minimum of 1 year of online customer service experience in a high-volume, dynamic and metrics-driven environment
Comfortable and able to provide phone support
You must have access to a dedicated, quiet workspace
Experience with online CRM tools and Helpdesk software.
Excellent verbal and written communication skills with strong attention to detail and grammar.
Make good judgment decisions in accordance with policies and procedures.
Well-rounded technology capability to ensure all systems, both hardware, and software, are functioning properly.
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What we offer:

Unique opportunity to work from the comfort of your own home while earning a regular hourly paycheck
Paid training
Set schedules – 40 hours/week with flexible shifts available
Career advancement opportunities
Medical, vision and dental benefits for full-time employees
401K

Are you looking for a seasonal, steady and work-from-home position? We have many full-time and part-time positions available starting immediately.

What we offer:

- 100% Work from home
- Full-Time W2 employee positions
- Paid training and set schedules, with flexible shifts available
- Health benefits (medical, dental and vision)
- Career development and growth opportunities

Come join our growing company by submitting an application today: https://www.wrrk.com/i/job/customer_service_professional