Red Door Tech Services

Days like this past weekend almost make it worth the gloom from November until March!

Spring starts NOW! Spring cleaning outdoors starts whenever you can get to it, weather permitting!

What about your tech, devices, accounts, etc? Don't forget about that stuff! Let me be your copilot and help you through some of the tasks you've been putting off.

I'm here to help!

This past Sunday I spent an hour at the Newport Way Library, having signed up for a Tech for Seniors event. Though I am not a senior, nor did I need tech help, I wanted to be there in case the event leaders needed help.

I arrived and there were about 6-7 seniors, with approximately the same number of young volunteers, from an organization called Teens Who Care.

The volunteers were all in the 16 to 19-year-old range, and I saw that as the event continued, the seniors soon outnumbered them. I spoke to the young woman in charge and offered assistance and she quickly accepted.

I worked with a woman who had a new laptop that she was told had BIOS and/or virus issues. She hadn't touched in approximately 6 months or so. When I looked at it, it was clear that it hadn't even completed the setup process yet.

I walked her through the setup process, and then asked some questions about what else was going on. To make a long story short, she just need some general guidance. I helped set up her email, explained the differences between free Windows Security protection vs. paid, and left her feeling a lot better about her brand new computer and its configuration.

As I am working with folks in the neighborhood, I'm realizing that it's not all break/fix issues. In fact, none of what I've done is that. Instead, it's all about patience, compassion and simply listening to what the other person needs.

If that's what YOU need, send me a message, text, call or email. Happy to start a dialog and just listen to what you need.