Truckstop.com

We talk a lot about technology replacing people but Don Everhart sees it differently. He believes in reallocation.

This industry is built on relationships. So when you use AI to handle the boring stuff like manual invoicing and paperwork, you give your team the time to actually talk to people.

Don explains why we should let software be software so that our agents can be humans. We want to make the industry more personal for the driver who is out there on the road away from their family.

See the full conversation here:
Truckstop: https://bit.ly/4oxobFL
Apple Podcasts: https://bit.ly/44dE0YY
Spotify: https://bit.ly/4a432xa
YT: https://bit.ly/3QjA7hZ

There is nothing more frustrating than waiting two days for a repair and hearing absolutely nothing. Trent Broberg explains that in trucking, bad news is always better than no news.

If you know a part is delayed, you can at least make a plan or pull a different trailer off the fence.

Predictability is the real goal because it lets you make decisions instead of being left in the dark.

Good relationships in repair are built on simple and early communication.

Check out the full episode here to hear this and more:
Apple: https://tinyurl.com/yc47nnv4
Spotify: https://tinyurl.com/yecpbdb3
YouTube: https://youtu.be/IScUb7g8n0c