Verb Data

As SaaS product owners, you already have a team of developers who have built your core product and are working on making it better every day. So when the time comes to foray into customer-facing analytics, you can simply use the same team to get it done, right?

Well, probably not.



In the world of sports, there is an intriguing concept known as the ‘Principle of Specificity’.

While most athletes undergo a combination of cardio and strength training, this principle implies that the bulk of the training should be specific to the sport. For example, cyclists will train best by cycling, swimmers by swimming, and so on.

The same is true for analytics – what do we mean by that?

Customer-facing analytics entails specific nuances, components, features, and data experiences to be built that may not necessarily align with your core team’s strengths.

In this blog, we share with you the 4 pitfalls that every B2B SaaS company encounters when adopting customer-facing analytics, and how you can avoid them.

Dodge the bullet by steering clear of these 4 challenges that B2B SaaS companies face when adopting customer-facing analytics

https://verbdata.com/blog/2023/02/10/overcome-these-4-key-challenges-in-customer-facing-analytics/

Overcome These 4 Key Challenges in Customer-facing Analytics - Verb Data Customer-facing analytics entails specific components, features, and data experiences to be built that may not align with your core team’s strengths.

Isn't it amazing how global fast-food corporations like McDonald's can deliver consistent dining experiences anywhere, at any time?

There's something reassuringly consistent about visiting a McDonald's location in every country, region, and store.

One has to wonder what makes such a feat possible. Three words come to mind: standardization, reusability, and customization.

Brands such as McDonald's, Subway, and KFC can scale quickly because they reuse existing recipes, marketing collaterals, operational know-how, customer service strategy, and other assets.

They do, however, avoid taking a one-size-fits-all approach. They make it work in a variety of market conditions by leaving enough room for customization. The menu may change slightly across different geographies. Beef items that work well in the U.S. might get dropped in India, for example.

This makes us wonder: what if your B2B SaaS product could do the same for your clients? What does this mean for your company? Can customer dashboards of SaaS products, in particular, borrow the McDonald's model and scale up quickly by reusing a single dashboard for all of their customers?

If such a scenario excites your brain, you're in luck: we at Verb are doing just that for our clients. In this blog, we'll show you how Verb builds a single-core dashboard for you that you can easily replicate and reuse for any number of customers.

https://verbdata.com/blog/2023/02/07/can-single-dashboard-work-for-multiple-customers/

Can Single Dashboard Work for Multiple Customers? - Verb Data Customer dashboards of SaaS scale up by reusing core dashboard. Explore how core dashboards can serve all your customers, saving you countless hours & dollars.

Verb’s managed materialization helps B2B SaaS products update breaking schema changes without taking their customer dashboards offline. Here’s an article that points out 3 steps to implement schema changes gracefully – with zero downtime.

https://verbdata.com/blog/2023/01/20/implement-schema-changes-gracefully-with-zero-downtime/

Implement Schema Changes Gracefully – With Zero Downtime - Verb Data Verb’s managed materialization helps B2B SaaS products update breaking schema changes without taking their customer dashboards offline

What are your core challenges? The anatomy of to find value by unifying &

Thinking Holistic Analytics? Think

Does the name “Juicero” ring a bell for you?

Well, if it doesn’t, don’t worry. Juicero was launched in 2016 as a WiFi-powered juicing machine for home. Consumers quickly rejected the overpriced and over-engineered juicing solution since it failed to meet their needs in an ergonomic and economical manner.

Unfortunately, the majority of customer dashboard builders today are going the “Juicero” way. They are stuffing dashboards with features that nobody wants and compromising usability at every turn.

We understand and recognize that designing holistic dashboarding solutions requires out-pacing the users’ existing solutions. This is achieved by endowing the new solution with features that the users seek and aspire to have.

https://verbdata.com/blog/2023/01/09/thinking-holistic-analytics-think-verb/

B2B Content Hub

As we are headed towards the beginning of a new year we might all be jotting down our new year resolutions. We always start with a mindset of achieving something by the end of the year so we start with an end-goal in mind.

What if you could apply the same principle in business world as well?

By adopting Backward Design approach to data visualization you start with the business goal and end up choosing the required data to achieve the goal. Rather than storing millions of data points in the beginning but use only some data points to achieve the business goal.

Verb’s unique approach to data management starts backward – that is, it starts with business goals to be attained, instead of the data at hand. Change the way you work with data.

Begin with the end in mind - https://hubs.la/Q01wvRKK0

Instead of new year resolutions, we’ll help you create action plan for success.

Happy New Year!

What do you plan to do differently in 2023 to make your SaaS product irresistible for your customers?

With 2023 knocking at the door, businesses are once again going back to the drawing board. As a B2B Saas company, one of the most critical areas of decision-making for you is providing exceptional data experience for your customers.

The secret to improved customer satisfaction lies in helping them make the most of your product. A key way to do this is through holistic analytics – automated infrastructure through interactive data visualization – that spurs intelligent, timely actions.

Like you, we at Verb are always looking to surpass our previous benchmarks. As a no-code dashboard development provider for B2B Saas products, we also make it a priority to stay several paces ahead of the current industry offering at all times. In the coming year, for example, we plan to further build upon our core principles to give our product new superpowers. We are all set to endow our product with enhanced capabilities like:

Improvements in usability, flexibility, and customizability,

Add-on features for improved ad hoc analytics in real-time, and

Enhanced governance frameworks to cater to evolving compliance needs.

In this blog, we walk you through a roadmap for the upcoming year. Specifically, we focus on the 3 key factors to consider when making your customer data dashboards win the race for you. Whether you are already deploying customer data dashboards or not, this blog will help you make informed decisions on the most crucial aspects of customer data dashboards.

https://verbdata.com/blog/2022/12/05/3-key-decisions-for-2023-customer-dashboard-roadmap/

3 Key Decisions for 2023 Customer Dashboard Roadmap - Verb Data Whether you are already deploying customer dashboard or not, this blog will help you make informed decisions on crucial aspects of customer dashboards.