Vertical Communications - New England

AI is transforming business but 95% of pilot projects fail to deliver real results. Why? Lack of preparation.

Our AI Readiness Quiz helps you assess your organization’s preparedness in just 8 questions. Discover where you stand and what steps to take next.

https://bit.ly/4oXYgGH

Transform your CX with AI / AI Based Customer Experience Automation AI tools are transforming how we communicate and interact with our customers. Using AI tools to automate customer experiences isn't just about the technology...

Introducing Our New Blog Series! Inside AI: Vertical Partner Perspectives.

We’re thrilled today to launch a monthly guest series spotlighting how our tech collaborators think about, build, and challenge the future of artificial intelligence in the CX arena.

Each month, a new leader from one of our curated technology partners will bring you a fresh take on AI. Whether it’s their guiding philosophy, unique approach to innovation, or bold predictions for what’s next, you won't want to miss it.

These aren’t product pitches. They’re real insights from the people shaping the future of intelligent customer experiences.

First up is Jonathan McKenzie of 8x8. Jonathan is an AI CX Leader specializing in Conversational and Generative AI. He starts our series off with his insights on the trust crisis in AI-powered customer service and why transparency, reliability, and human-centered design are the real game changers.

https://bit.ly/47LwojD

Ever met someone who made your day better just by showing up?
Our staff does that every single day. This customer said it best...