Internal Spark

4 Top Customer Service Tips For Small Business There are also some businesspeople out there who have discovered how to use new online tools to their advantage when dealing with customers. Read on for four tips.

Need a low-cost way to reward your employees?

Low-cost ways to reward employees, and other SBA tips - USATODAY.com To help spread small-business wisdom, USA TODAY has asked the SBA to provide guidance on some common workplace quandaries.

Toyota failed to listen to customers and others when it comes to warnings about safety in its vehicles.

Panel says Toyota failed to listen to outsiders - Drive On: A conversation about the cars and trucks Panel says Toyota failed to listen to outsiders - Drive On: A conversation about the cars and trucks we drive - USATODAY.com

Whether it be internally, externally or online, it is important to make sure your marketing efforts are consistent and accurate inside and out.

Some hotels don't live up to online hype, disappointed guests say - USATODAY.com Photos and marketing claims on some hotel websites don't match reality, disappointed guests say. Hotels say that shouldn't happen and they seek to portray their properties accurately.