Mane Getaway Salon

To our community,

In light of the recent developments with the COVID-19 virus we wanted to take this opportunity to communicate with you our existing practices and additional steps we have implemented in order to keep you and our staff healthy, safe and comfortable. As always, it is our top priority to keep you looking and feeling your best, and we are committed to exceeding your expectations in this time.

No matter the time of year or situation we face, as a business we are required to follow strict guidelines to ensure that we have an environment that is clean and sanitized. These occupational health and safety regulations include:

- washing our hands between each client
- sanitizing our implements and tools
- disinfecting our stations, shampoo area, and front desk, counter tops, treatment rooms, back bar areas, break rooms and bathrooms frequently as guests move through their experience in our space.

Additionally, we have added the following steps to support us all during this time and beyond:

- Frequent disinfecting of high touch areas including the front door, point of sale computer, product display and all door handles and styling chairs.
- We have implemented additional sanitation measures in our kitchen area for dishes that are used by staff and guests.
- We require each staff person to wash their hands and use hand sanitizer when they arrive at the salon and as needed throughout their schedule.
- We have a 24-hour cancellation policy in place in which we require a day’s notice should you need to cancel your appointment. Please let us know if you are unwell so we may cancel your appointment and adjust the schedule accordingly.
- Likewise, we ask for your patience in this time should staff illness require we reschedule your appointments. We will always do our best to move your appointment to another team member if you wish.
- We will be mindful of physical touch such as shaking hands and hugging and will ask permission or refrain. Please feel confident in your response. We want you to feel comfortable.

We are all in this together and we need your help with the following:

- Please wash your hands as you arrive to the salon.
- If you are ill or feel sick, please stay home and reschedule
- If you make your payment in cash or tip in cash, please wash your hands or use our complimentary hand sanitizer before you leave
- Please notify our support team or managers if you see anyone demonstrating poor hygiene or health habits

We will continue to monitor developing conditions and precautionary instructions put in place by The Center for Disease Control (CDC) and adjust our care systems as needed.

We want you to know that we are a safe, clean and sanitary environment and at times like this we are here to help you keep this portion of your life and routine normal and comforting. Let us take care of you, and by your presence you’ll do the same for us.

If you have any questions or ideas, please do not hesitate to call or email us. We’re here to help and listen. Thank you for the opportunity to make you beautiful, in this time and always.

Be well, friends! In good health, your team at The Mane Getaway Salon.