Our Serviceworks

Packaging is more than protection—it's part of your customer's experience.

Whether you need a simple, sustainable packout or a fully customized unboxing experience, Our Serviceworks has solutions to fit your brand. With more than 50 packaging sizes in stock and access to custom packaging options, we're ready to help your products arrive looking their best.

The right packaging does more than protect your products—it helps create a positive first impression, strengthen brand recognition, and enhance customer satisfaction from delivery to unboxing.

Contact our team to learn more about packaging solutions that support your business and your customers.

Is your ecommerce business ready for peak season?

For many brands, increased sales also bring fulfillment delays, more customer service requests, and added stress on internal teams.

The good news? These challenges can be avoided with the right support in place before demand increases.

OSW helps ecommerce brands manage fulfillment and customer care so they can scale confidently, keep customers happy, and make the most of peak season.

Don't wait until operations become overwhelmed—start preparing now.

Learn more about how OSW can help your brand grow.

Introducing Our Serviceworks' Monthly Employee Spotlight

One of the things we're most proud of at Our Serviceworks is our amazing team. To help our customers and followers get to know the people behind the work, we'll be featuring an employee spotlight each month.

We're pleased to begin with Drew Brisby, who recently celebrated 8 years with Our Serviceworks.

Drew started in our Customer Care division and has since grown into a key member of our Client Services team. Every day, he helps our clients by answering questions, providing solutions, and delivering the exceptional support they rely on.

For eight years, Drew has exemplified dedication, professionalism, and a true commitment to serving others.

Fun Fact About Drew: When he's not helping clients, Drew enjoys reading books about philosophy.

Thank you, Drew, for all you do and congratulations on this incredible milestone!

At OSW, Earth Day isn’t just a date on the calendar — it’s how we operate every single day.

Sustainability isn’t a campaign or a once-a-year initiative for us. It’s built into the core of who we are and how we serve our partners.

From responsible operations to measurable impact, we’re proud to recycle 92% of the waste that comes through our facility — and we’re always pushing to do even better.

That commitment shows up in the details of our day-to-day operations:
• Recycled-content void fill
• Paper tape instead of plastic
• Motion-activated lighting to reduce energy use
• No single-use tableware in our facilities
• Water bottle filling stations to cut down on plastic waste

We know today’s brands care deeply about where their products go, how materials are handled, and the footprint they leave behind. So do we.

If sustainability is part of your brand’s mission, we’d love to be part of your journey.

Because protecting our planet isn’t a moment — it’s a commitment. Every day.