Cyber Tech Cafe

If you're a business owner, manager, or IT decision maker — be careful who you hire as your MSP.

Hiring an MSP means extending a LOT of trust. And with that trust comes a LOT of power. Any MSP can shine during onboarding, but the real test is how they act when business needs change and you need to move on.

We onboarded this client 11 years ago. Managed their environment for nine years. Two years ago, they wanted to explore other options. We made sure the offboarding was professional and painless.

They remembered that.

They gave their now former MSP notice in February that they needed to move on — and we're only getting them onboarded in mid-May. Three months of "technical complications" and dragging feet.

The lesson: How an MSP handles your departure tells you everything about their character. Trust is given. Professionalism is revealed when it's inconvenient.

Have you experienced a smooth — or nightmare — MSP transition? Drop a story in the comments or read the full post here:

Client Nightmare – The Rogue MSP – Cyber Tech Cafe Client Nightmare – The Rogue MSP May, Thu, 2026 nathan CTC NEWS , IT Nightmare , Mailing List Case Study: Why Clean Offboarding Brings Clients Back The Timeline Eleven years ago, we onboarded a new client. For nine years, we managed their entire IT environment—servers, workstations, network infr...

Healthcare cyberattacks are hitting record levels—and it's not just the big hospitals.

So far in 2026, over 9.6 million patient records have been exposed across 118+ reported breaches. Recent victims include:

• Yale New Haven Health – 5.56M records (SSNs, demographic data)
• Conduent – 25M+ records (ransomware)
• NYC Health + Hospitals – 1.8M records (including biometric data like fingerprints)
• TriZetto & CareCloud – 3.4M each (third-party vendor compromise)

The Pattern: Attackers aren't breaching hospitals directly—they're hitting vendors (billing, scheduling, EHR platforms) and riding in through trusted connections.

What this means for small practices:
If you're a dental office, medical clinic, or healthcare-adjacent business, your risk isn't just your own network—it's your third-party software, your IT vendors, and your supply chain.

MyIT clients: We monitor vendor access, audit third-party integrations, and verify that "secure" doesn't just mean your server—it means your whole ecosystem.

Questions about your vendor security posture? Drop a comment or DM us.

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