CCP Technologies

As an MSP (Managed Services Provider) we are often asked a lot of the same IT (internet technology) questions. Chances are, you have wondered about them too. We are here to share clear answers to some of those questions.

Why is my computer so slow?
This performance question comes up very often. Sometimes the solution is simple, such as closing out multiple applications that are open, disabling startup items (files, folders, and applications that launch automatically when you log into your computer), and checking your task manager.

I'm unable to access my work network from home. Why?
This question is about connectivity. First you will want to verify your internet access, then double check your credentials. Afterwards you can also test your VPN and firewall.

Is this email safe?
Use the SLAM method to start with. S - check the sender's email address, looking for misspellings or odd domains, by hovering over the sender's name to reveal the actual email address. L - do not click any links. You can hover your mouse over the link to see the destination URL. If it looks suspicious, doesn't match the text, or you are not certain about it, do not click on it. A - beware of unexpected attachments as they can contain malware. Only open files if you are expecting them and you trust the sender. M - read through the message as poor grammar, urgent demands, spelling errors, and/or requests for personal or sensitive information such as passwords or account numbers are often tells of a cybercriminal wanting your information.

No matter what questions you have, CCP Technologies has answers for your business. Increase your company's cyber-awareness and contact us today for your free business consultation. We can help set your business for success while keeping you and your staff safe from hackers.

https://www.ccpteam.com/managed-it-services/