Steadfast Accounting.

There are some client comments that just make your heart sing. Like many other firms, we offer bookkeeping services to small businesses. It is kind of hard to differentiate yourself with a service that is fairly common to offer. So, we pride ourselves on solid communication.

Recently, while working on a monthly bookkeeping client's books, we noticed that there was a deposit that did not match to any open invoices. The bank detail included an invoice number that had been voided in our client's QBO account. So, instead of simply posting the deposit to income, we reached out to our client.

Turns out, the payment was sent in error by their client. They were able to proactively contact their client about the overpayment. Their client was impressed and thankful, and so was ours. His comment to us was: "Thanks for the spectacular find, really saved our butts."

Now, this may not sound like much. It should be table stakes, right? Well, it's not. So, if you are not getting regular input from your current accountant, give us a shout!