U.S. Water Heating Solutions

🍂 What we’ve been up to so far in the month of October…

From daily activities like preventative maintenance and diagnose + repair service calls to podcast features and new service launches, we’ve been busy!

👀📆 Be on the lookout for something new coming on Thursday, 23 October for Heat Pump day.

🪨🚶 Navigating water heater warranty claims can feel like a maze, but they’re 𝘢𝘤𝘵𝘶𝘢𝘭𝘭𝘺 not as complicated as you might think!

We’re kicking off our soft launch of Season 4 of WH101: Water Heater 101 with this mini guide to help you navigate the basics of warranty replacement.

Here’s a few more details you should know:

🤝 Think of the manufacturer as your co-pilot. Getting their approval before you do any work is the most critical step to ensuring your claim is valid. Have your water heater’s model and serial number available, then call the manufacturer’s tech support. If your water heater is leaking

🦆 Get Your Ducks in a Row: Save this post and use our checklist! Having the right information ready will make the process a lot smoother. You’ll need things like the full model number, serial number, and proof of purchase.

💸 Warranties aren’t a “free” pass: There are different types of water heater warranties. The tank warranty typically outlasts the labor warranty; the tank warranty is meant to cover the cost of the replacement water heater itself—not necessarily the labor, shipping, or any other materials. While the new unit might be free, may still be some costs involved in the installation.

Make sure to swipe through the carousel for a full breakdown. We’re here to help you get the most out of your water heater warranty without the headache.

Want more hot tips and expert advice? Follow us for the rest of WH101 Season 4!

📦 Swipe to open the box 📦

THESE parts came off a “leaking” water heater from a restaurant that called for emergency service.

They thought their water heater was leaking because they saw water dripping into the top of the unit and completely lost hot water.

The leak wasn’t actually coming from the water heater, but a pipe above. Although we don’t quite know when the leak started, we think it had to be ongoing for some time because of the calcification.

After a mini-rebuild, replacing ALL the parts shown, the unit was back up and running ⚙️✅

🛠️ THIS is how you know we’re the real deal:
Basic Residential Training (feat. Mathew, Regional Service Tech from Ohio)

Our Basic Residential Training Includes:
▫️Standard Atmospheric Water Heater
▫️Power Vent Water Heater
▫️Electric Water Heater
▫️Hybrid Heat Pump Water Heater
▫️Using a Stair Climber

No matter how much experience our team members have, they ALL come to our headquarters in Illinois and begin hands on Basic Residential Training with our Senior Tech in our live fire training center. Although all of our technicians already have water heater and mechanical experience, we want to ensure they are comfortable using the tools of the trade and can confidently diagnose and repair residential (i.e., smaller) water heaters before moving on to tankless and commercial water heaters. After completing one-on-one training and testing, techs go out in the field here in Illinois, under the supervision of an experienced technician.

🛠️ Need water heater repair in Columbus, OH? Our tech, Mathew, is ready to go and about to celebrate his first full year here at U.S. Water Heating Solutions // DM us or visit our website to schedule service!

⛳️🏌️More than par for the course

Our Missouri based tech, Josh, formed a golf team for the 6th annual Life Enrichment Center Golf Outing at the end of May.

The Life Enrichment Center provides an array of educational and social programs to support folks with intellectual disabilities in the greater Perryville County, MO area; proceeds from the golf outing support the LEC’s continued programming.

⛳️ Interested in participating and/or sponsoring next year’s tournament or supporting LEC? • Follow Life Enrichment Center here on Facebook for regular updates: https://www.facebook.com/LifeEnrichCtr