Neon One

Exciting news! We won a Silver Stevie Award for Customer Support Team of the Year in the 2026 American Business Awards.🏆

This award recognizes a transformational year for our Customer Support & Enablement Team and reflects our belief that nonprofits deserve tech partners who truly understand their work.

Over the past year, our team:
✅ Reduced average ticket resolution times from 40 hours to just 2
✅ Increased CSAT from 65% to a record 97%
✅ Built AI-powered support tools that help customers get faster answers while ensuring complex issues are handled by our team of experts

Thank you to our incredible support and enablement team for their hard work, and to our nonprofit community for trusting us as your partner!