Apex Order Pickup Solutions

First day at McDonald’s Worldwide ‘26 and, wow!

We’re here to show how Apex solves order pickup chaos in busy restaurant operations. The couriers, the congestion, the crew pulled in every direction.

Excited for what the rest of the week has in store! 🍟

There's a moment in every order that nobody designs for.

The food is ready. The guest is waiting. But somewhere between the kitchen and their hands, things go sideways.

Wrong order went to the wrong guest. (Who is right to be frustrated.)

That gap — the one between order ready and order in hand — is where the promise of a great guest experience falls apart.

It's also where most operators have just learned to live.

It doesn't have to be that way. We’ll show you how: https://hubs.la/Q04fPSbJ0

110+ orders an hour. Dozens of wrong pickups daily. Food sitting out for 90 minutes.

Case Western Reserve University dining didn't patch the problem. They fixed the handoff.

Apex automated locker solutions went into The Den in under two hours, fully integrated with their existing systems. Students scan, door opens, order retrieved.

No lines, mix-ups, or missing orders. And they're already planning what's next.

That's smart operations.

Full story:

CWRU installs new Apex Lockers in The Den As Case Western Reserve University students returned from spring break and poured into The Den by Denny’s for their usual late-night meals, they were greeted by a new addition to the space: lockers.   Delivered and installed on March 12, the Apex lockers now serve as the new pickup system for stu...

The pickup counter is still one of the most chaotic moments in foodservice.

Staff calling names, drivers cutting the line, orders missing after ready alerts were sent.

Kiosk Marketplace gets into all the details.

Read the full article:

Food pickup lockers addressing the 'last mile' in the guest experience Smart pickup lockers are helping address one of the key points (and cost issues) in restaurant operations. Additionally, their success is opening the door to expansion beyond traditional restaurant settings.