Cleveland Mediation Center

8 reasons to take our Fundamentals of Mediation training, in person, on May 12th, 13th, & 20th from 9 am - 5 pm EST. Residents of the city of Cleveland have a full scholarship for this training.

1. It builds high-impact communication skills:
You’ll learn active listening, reframing, and how to ask the right questions, improving everything from workplace conversations to family dynamics.

2. It gives you a clear, structured method to handle conflict:
The five-phase facilitative/empowerment model provides a roadmap so you’re not guessing your way through tense situations. Instead of reacting emotionally, you learn how to guide conversations toward resolution in a calm, deliberate way.

3. It’s hands-on, not just theoretical:
Through demonstrations, role-plays, and case studies, you practice mediating in realistic scenarios. That means you leave not just understanding mediation, but being able to do it.

4. It strengthens leadership and professional credibility:
Mediation skills are highly valued in fields like HR, law, education, healthcare, and management. Being able to navigate disputes is a major career advantage.

5. It helps you work effectively across differences:
By addressing cultural influences and using a client-centered approach, the course prepares you to handle conflicts involving different backgrounds, perspectives, and communication styles, something that’s essential in diverse workplaces and communities.

6. It teaches practical intervention strategies:
You’ll learn when to step in, when to step back, and how to move stuck conversations forward without taking sides.

7. It covers real-world legal context:
Understanding frameworks like the Uniform Mediation Act gives you a foundation in confidentiality, ethics, and the legal boundaries of mediation.

8. It improves everyday life, not just formal mediation:
Even if you never become a professional mediator, these skills help you throughout your day-to-day life.

To sign up for the training, visit our website and click the "training" tab in the top right corner.

Fundamentals of Mediation is an interactive 20-hour training program that prepares participants to mediate.

❗️Cleveland city residents have a full scholarship for this training.

👋 This in-person training takes place May 12, 13 and 20 from 9 am - 5 pm EST.

📍Sessions are held at 4515 Superior Ave. in Cleveland, Ohio, from 9 am - 5 pm ET each day for 3 days.

📖 The course has been approved for 18.5 CEU's, 18.5 CLE (Continuing Legal Education) credits, and meets the training requirements for mediators set forth by the Ohio Supreme Court in Rule 16.

✉️ A sliding scale fee may be available for those who qualify. Email: [email protected] for more information.



Register at:
https://www.clevelandmediation.org/training

🌎 Happy Earth Day from the Cleveland Mediation Center.

☀️ Today is about celebrating the place that provides us with what we need and promoting efforts aiming to sustain it.

🤝 Just like the earth, relationships also need to be taken care of if we want to sustain them.

If you're experiencing conflict that's risking your relationship with someone important, or risking your needs, like shelter, from being taken, give us a call with the number below, or copy and paste the URL below:

Phone: (216) 621-1919

Website: https://www.clevelandmediation.org/

Which mediation myths are true or false? Let's talk about it.

Mediation is completely voluntary
Mediation is only for legal disputes
Mediation is timely and affordable
Mediators give legal advice

Myth 1: Mediation is completely voluntary
TRUE - Mediation can only commence if both parties willingly volunteer to participate in the process. Parties have total control over the pace, agenda, and whether to continue the process.

Myth 2: Mediation is only for legal disputes
FALSE - You can use mediation to resolve a variety of conflicts, like workplace, neighbor, tenant and landlord, divorce, and school disputes. CMC offers mediation services for all of these disputes.

Myth 3: Mediation is timely and affordable
TRUE - Mediation is more cost-effective than going through legal system processes like litigation and arbitration. Mediation allows you to skip costly court procedures and fees paid over time.

Myth 4: Mediators give legal advice
FALSE - Mediators act as neutral third parties, meaning they are only there to help you have a productive conversation, not give opinions or offer legal advice.

Join the Volunteer Peacemaking Cohort Program!

Cleveland Mediation Center is inviting community members who are interested in being pillars of peacemaking in their communities. Whether you are a community organizer, an active member of your religious or spiritual community, a neighbor who cares about your neighborhood, a student leader or a business owner, if honing in on your conflict engagement skills is a goal, CMC would like to learn and grow with you.

We invite you to join us as a volunteer community peacemaker. What’s to be expected as a volunteer community peacemaker?
- Commune with other local people who have a shared interest in peacemaking
- Learn more about mediation, facilitation and dialogue-based engagement and practice those skills with Cleveland Mediation Center
- Assist Cleveland Mediation Center in community engagement opportunities
- Gain insights and supports from Cleveland Mediation Center mediators and the cohort on your own community peacemaking plans/initiatives.

If interested, contact:
Kareemah Hairston: [email protected]
Danielle Cosgrove: [email protected]
and/or attend a virtual Informational Session on Friday, May 27th, 2026, at Noon.