Powerhouse Insurance Consultants

We made the Best of The Springs voting ballot!

I’m incredibly grateful to everyone who continues to support Powerhouse Insurance Consultants. It’s an honor to serve our community, advocate for businesses, and do insurance the right way — with transparency, integrity, and a whole lot of powerhouse energy.

If you’d like to support us, you can cast your vote for Powerhouse Insurance Consultants on the official Best of The Springs ballot under Services & Professionals.

https://gazette.revfluent.com/bestof/portal/a252063b-1b09-4724-89e6-39165601e509 #/group/18

You can vote daily and do have to submit 5 votes in 5 categories.

Thank you for being part of this journey and trusting us with your business. 💥

Unfortunately, our agency is experiencing some issues with continuity today due to the Global Outage reported this morning.

⚠️ Service Update: AWS Global Outage Impact

On October 20, 2025, Amazon Web Services (AWS) experienced a major global outage that disrupted a wide range of popular websites and business applications for several hours.

What Happened
At approximately 12:11 a.m. ET, AWS reported widespread issues originating from its US-East-1 region in Northern Virginia—one of its largest data centers. The outage caused elevated error rates and latency across multiple AWS services, including DynamoDB and DNS operations, which affected web traffic routing and data connectivity for numerous companies.

Who Was Affected
The disruption extended across many major platforms and systems that rely on AWS infrastructure, including:

Snapchat, WhatsApp, and Signal
Amazon.com, Prime Video, and Alexa
Coinbase, Robinhood, and Venmo
Fortnite, Roblox, Ring, Netflix, and Zoom
Media outlets such as The New York Times and Disney, among others.
Even McDonald’s ordering systems and certain government and banking websites experienced temporary downtime.

Cause and Resolution
The root cause appears to have been a DNS configuration issue that disrupted database connections, including to DynamoDB. AWS engineers began working to stabilize the systems immediately and successfully restored most operations by 6:00 a.m. ET, with services returning to normal through the morning hours.

Impact on Our Agency
Because many of our operational platforms are hosted through AWS, Powerhouse Insurance Consultants is experiencing limited access and functionality interruptions today. While services have largely been restored, some programs continue to experience brief delays as systems fully stabilize.

We appreciate your patience as we monitor the situation and confirm full restoration of all platforms. If you experience any issues or need assistance, please reach out directly at [email protected].

Heather Reed, CIO
719-888-3480

Send a message to learn more