ListenLogic

Our CEO discusses the 'Dimensions of Detecting a Social Crisis' for SecurityWeek...

The Dimensions of Detecting a Social Crisis The Dimensions of Detecting a Social Crisis To achieve advance warning of risks and threats, corporations now require social intelligence as the backbone of their crisis management strategy. This is no different than the way military or intelligence organizations operate – knowledge is power and pro...

Social media is empowering customers like never before. Need an example? Look no further than Netflix recent social disaster.

How Social Media is Making the Voice of the Customer Louder | ListenLogic A recent Forrester Research report by Josh Bernoff (co-author of Groundswell) states that we have moved from the Information Age to the Age of the Customer

Social Media Intelligence: ListenLogic featured on CMO.com ListenLogic CEO Mark Langsfeld cited as a social media intelligence expert in CMO.com article: Tip of Social Media Data Iceberg