CX Channel Strategies

It's 2020 and we've made BIG changes! We've relocated our offices to Atlanta, Ga and we are accepting new clients!

If it's Community Management, Crisis Monitoring or Listening and post assignment that you need, we are ready to assist. Contact us right away.

Edison Electric Institute NRECA Public Relations Society of America (PRSA)

Wish you could Reduce Call Volume at your Utility? Industry legend, Emerson Cunningham, shows you how to Integrate Social Media with Your Utility's Customer Care at the 16th Social Media for Utilities, May 4-5, 2020 in Fort Lauderdale, FL. Learn what utilities can do to serve customers via social channels, and how doing so lowers customer service costs significantly. Bring your social and customer team, and use Emerson's 25% discount!

Social Media for Utilities How do other utilities use social media? What's their strategy? Benchmark with them here! This two-day in-person event connects utility professionals with the knowledge, experience, and contacts to improve your social media strategy, policy, governance, and practical use. Attend the 16th conference....

Reducing the number of phone calls you receive from customers can be achieved by integrating your CRM and Social Media platforms. Are you ready?

It gives me great pleasure to announce that we're open for business! Thanks for following the page and giving us a chance to earn your business. We're ready to help your business become successful with your social media strategy.