rom Committee to Non-profit
The first gap addressed by the committee was food for hungry veterans and their families. The church’s 501(c) (3) status allowed the community to enter a memorandum of understanding with El Pasoans Fighting Hunger and in April of 2013 the committee opened a food pantry in a small office in the community hall. As the committee planned the food pantry, they expected to help 15-20 veterans a month. The first month, they served forty people and the numbers continued to grow. By November 2014, the food pantry was serving over 220 people a month. The committee quickly recognized the need for mental health services within the population they were serving. This led to a memorandum of understanding with Emergence Health Network’s Military Veteran Peer Network (MVPN). On November 6th, 2014, they began offering facilitated groups for veterans with Post Traumatic Stress Disorder (PTSD).
By the fall of 2014, the food pantry had taken over another space in the church’s small building. Yet the committee had identified another need that they felt they could address, if they could just figure out the logistics: a clothing closet. Homeless veterans need a source of clean clothes. Other veterans need specific job or interview clothes but could not afford them, making their homed status precarious. The limiting factors were space and resources.
In December 2014, the committee had a strategic planning session. They generated mission, vision, and purpose statements that were independent of their church parent. The committee explored the options for raising funds. It quickly became apparent that the cost of an audit was beyond the means of the tiny church that was supporting them. It was decided, with the blessing of the religious community that it was time for the group to form its own non-profit with 501(c) (3) status. On March 18th, 2015, the group received its non-profit status from the State of Texas. On April 15th, they moved into their current location.
What we do
One of the most important underlying premises for our existence is our desire to care for veterans whose service to our country demands respect. Nearly all of our volunteers, including the Board of Directors, are either veterans, soldiers, or families of veterans and/or soldiers.
In our first year, our food pantry operation alone served 360 veteran households comprised of 625 unique individuals. In 2016 our food pantry alone served 873 individuals, and in 2017 our food pantry served 968 individuals. In the first eight months of 2018, we have served 599 new (first time,) individuals. We are growing steadily and serving more veteran families.
Our goal is to fill in gaps in services and ensure that veterans have the wherewithal to take advantage of other programs. There are programs that assist veterans with job training, job placement, obtaining housing, filing claims (for benefits that often take years to be granted), etc. However, placing a veteran into school or a job when he does not have anything to eat is not a vehicle to success. Likewise, helping an individual get a job, when they cannot afford the required clothing or equipment to keep that job, can become an exercise in frustration for all concerned.
An added benefit of our programs is that when we interact with these men and women over a prolonged period, they often open up and we are able to identify other needs that they may have. We help them meet these needs, usually by referral. We have helped veterans find help for addiction problems, mental health problems, (that cannot be met by the PTSD groups that we now provide,) housing needs, finding employment, getting educational benefits and securing other benefits to which they are entitled.
Our PTSD counseling services, led by facilitators trained to Texas’ BEITZ standard, are sometimes used by veterans who will not use VA provided services. Because we exist outside the chain of command or the formal Veterans Administration services, we are sometimes trusted where another source of assistance would not be. Some veterans do not trust the quality of care provided by the VA. Others, desiring a career in federal or law enforcement careers, are hesitant to be labeled as having PTSD for fear it will close off opportunities. Our PTSD support groups are veteran to veteran and peer to peer. We currently have an agreement with two schools that offer barber/beauty services so that veterans looking for work can get a haircut free of charge. In the first eight months of 2018, we have provided haircut/beautician vouchers to an average of 39 veterans a month. We have added a service animal/pet food pantry after a survey of our clients showed that nearly 55% of them had service animals or pets that they were having difficulty providing for. In the first eight months of 2018, our new service animal/ pet food pantry has served an average of 80 veteran households per month. One barrier to employment is transportation, we have completed an agreement with the Sun Metro whereby we can get a Sun Metro Veteran Identification card and three-monthly bus passes for veterans looking for work for free. According to Sun Metro, Veterans Non Profit has provided more veterans with Sun Metro Veteran ID cards and three monthly bus passes than any other non-profit in El Paso. In response to a client survey, we are now providing hygiene items to veteran households in general and are making a special effort to provide for the hygienic needs of females as well. In July 2018 we were able to begin paying two people part time (twenty hours per week at $9.00 per hour). Our organization began as 100% volunteer for the first three years. However, since you cannot require volunteers to “work” at a specific date or time our hours of operation were mostly hit and miss. With the addition of paid staff we have expanded our hours of operation from two half days a week guaranteed. We are now open 9:30 to 1:30 on Mondays and Saturdays and from 9:30 to 5:30 Tuesday through Friday. Consequently, we are serving more new or first time clients that have an emergency need, and are getting more donations of clothing and household goods.
Where we are going – our vision for our future.
Our vision is expansionary in the services we offer. In October we will have two computers set up on a shelf with a printer for veteran use. This will allow veterans to come in and apply for jobs online, develop a resume or practice computer skills. Further, it will allow homeless veterans to use e-mail and social media to keep in touch with family. Contact with immediate family is often the vehicle by which homeless veterans can find a better situation and shed themselves of their homeless status. Once we can pay additional staff, we envision being able to add case management. We have started building networks with other organizations and groups, particularly those that work with veterans. Currently there is a veteran who has been ordered to have a designated payee for his disability. The ability to serve as a payee, for some veteran clients that are court ordered to have one, (because they either have mental health or addiction problems which prevent them from properly handling their disability checks responsibly,) is something our community needs. Because the payee cannot take a portion of V.A. benefits, there is currently not anyone willing to do it. Eventually we expect to hire an individual to assist with claims for VA benefits and accessing other social services. While there are many groups in our community who provide such services, we feel that referrals, sometimes, can be counterproductive. When veterans develop rapport with our staff, they sometimes disclose information about the source of their PTSD or Military Sexual Trauma which they have not discussed with anyone else. Under such circumstances, it would be helpful if we could aid the veteran directly, and not send them to someone else where the must again go through the trauma of retelling their story to a stranger.
