Gannon University - ITS Help Desk
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The Gannon University ITS Help Desk is dedicated to the enrichment and advancement of ITS services for the Gannon faculty, staff, and student body.
11/26/2025
Here’s what our student techs are feeling grateful for this Thanksgiving! 🍂✨
☀️ Hello, Summer! Gannon ITS is here all season long to keep your tech running smoothly—even when you’re dreaming of the beach!
📍 Summer Hours:
🕗 Monday–Friday: 8:00 AM – 4:30 PM
📌 Location: Palumbo 3000
📞 Phone: 814-871-7501
Whether you’re taking classes, working, or just need tech help between vacations, we’re here to support you!
10/21/2024
There's currently a problem with WiFi on campus and we're working to get it resolved ASAP.
Performance Issue: Problems with Microsoft 365 apps
Microsoft is reporting "Some users may be unable to view or access Microsoft 365 apps or services". They are working to isolate the cause of these timeouts and fix the problem.
Microsoft 365 app shortcuts may not be visible, but users can still access the applications directly through the URL. Some examples of these include:
Microsoft 365 Admin Center - https://portal.office.com
Outlook - https://outlook.office.com
Microsoft Teams - https://teams.microsoft.com
Word Online - https://microsoft365.com/launch/word
Excel Online - https://microsoft365.com/launch/excel
The Microsoft licensing issue we were experiencing yesterday appears to be resolved. However, if you are still having a problem with your account, please contact the Help Desk.
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Category
Website
Address
Palumbo Center 3000
Erie, PA
16501
Opening Hours
| Monday | 8am - 4:30pm |
| Tuesday | 8am - 4:30pm |
| Wednesday | 8am - 4:30pm |
| Thursday | 8am - 4:30pm |
| Friday | 8am - 4:30pm |
