King County Long-Term Care Ombudsman Program

Way to go Jeffrey!!!

Shout out to our amazing MSC staff who advocate on behalf of our neighbors and community members!

“I care about the residents and vulnerable individuals in general,” says Long Term Care Ombuds staff member Jeffrey. “We press the issues to ensure their rights are protected and let the administrators know we aren’t going away. It feels good to advocate on the resident’s behalf and let them know they have someone in their corner.”

Read the full story here: https://mschelps.org/in-their-corner/

Bonaventure Senior Living has agreed to pay $7 million to improve its services and a $250 credit to each of about 800 Washington residents, following a consumer protection investigation into complaints of inadequate care at 10 senior living facilities in the state.

Learn more here: https://www.atg.wa.gov/news/news-releases/bonaventure-will-pay-7-million-improve-services-10-long-term-care-facilities-wa

Hearing loss can affect your mental and emotional health. But there's always, always hope.

Here are some ways you can care for yourself along your hearing loss journey.

https://hearingloss-wa.org/hearing-loss-grief-anxiety-isolation/