QualServ

We’re proud to recognize Dion Chambers as he celebrates an incredible 35-year milestone with QualServ. Dion’s career began in the field as a Traveling Installer and Jobsite Superintendent, building on his background in custom home construction. That hands-on experience became the foundation for a long and impactful career—where he’s spent more than three decades focused on project ex*****on, account leadership, and high-stakes client success.

Dion’s QualServ Journey
Key Account Manager – Current Position (9 years)
Director of Installation Department (2.5 years)
Director of Project Management (2.5 years)
Account Manager, National Restaurant Chain Account (8 years)
Project Manager (7 years)
Traveling Installer / Jobsite Superintendent (5 years)

A major highlight of Dion’s tenure has been supporting a high-expectation, large-scale national retailer account—an environment that demands excellence every day. Dion credits those rigorous standards with sharpening his commitment to quality and reinforcing his belief that meeting high expectations drives continuous improvement.

Beyond the Job
Dion is from Muldrow, Oklahoma, and has been married to his wife Shelia for 43 years. They have three daughters and three grandsons. Outside of work, Dion enjoys hunting and fishing with his grandsons, family vacations and gatherings, and traveling with Shelia.

Looking Ahead
Personally, Dion’s goal is to spend as much time as possible with family and friends. Professionally, he remains focused on serving clients and helping earn future business.

Dion’s Advice for Career Growth at QualServ
“QualServ offers an exceptional environment for career development. By demonstrating initiative, a strong work ethic, and a commitment to professional excellence, employees can find significant opportunities for long-term growth and advancement within the organization.”

Congratulations, Dion—and thank you for 35 years of dedication, leadership, and impact.

Congratulations to DJ Peters, our QualServ Employee of the Month and a Middleby MVP nominee. DJ has been with QualServ for over three years and has become a dependable, go-to team member in the Dowel area of our Wood Department. His consistency, attention to detail, and strong work ethic help keep work moving smoothly and support the quality our customers expect. Thank you, DJ, for the effort you bring every day—and congratulations on this well-deserved recognition.

Lacumba Smith is celebrating 5 years with QualServ and is a key part of our Metal Department as a welder, crafting stainless steel day in and day out. Known for his consistency and workmanship, Lacumba is a great member of the team and someone others can count on. Originally from Forrest City, Arkansas, Lacumba graduated from Northside High School. Outside of work, he stays busy with his seven kids (ages 13–29)—and when he gets free time, you’ll likely find him doing what he loves most: fishing. It’s more than a hobby for Lacumba—it’s a passion. Lacumba on QualServ: “I’ve met a lot of good people and I’ve learned a lot here.”