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Your phone system is a mainline way for customers to get that one-on-one interaction.

Are you.....regulating hold times?..picking up within three rings?..answering in a friendly tone?..asking questions?..taking notes?..training your staff for how to answer?

This matters.

"My interest is in the future because I am going to spend the rest of my life there."
- Charles Kettering

Time to look to 365 days of future possibility and opportunity.

Happy New Year!

We all start making resolutions for the new year. Work out more. Take that trip. Eat better. Spend more time with loved ones. Pay off some old debt.

But two weeks into the new year, nearly all of us have given up on our good intentions.

If one of your resolutions for 2024 is to make better financial decisions, start with some smaller, easier decisions and then build up over time.

These are some easy, doable ideas to get you started:
- Start saving, even if it's just $50/month, then increase over time.
- Pay off smaller debts and then snowball that payment into the larger debts.
- Reduce your "splurge" amount and funnel that into your emergency fund.
- Cancel some subscriptions and pour that money into paying off a debt.
- Get some professional support for your finances.