Will Humphreys
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The difference between you and someone way more successful is not talent or connections.
It is time and effort.
That is the whole secret.
My first company took 15 years to cross five million dollars.
My second took less than two.
Same person. More reps. More patience. More trust in the process.
Some people figure it out in months. Others it takes decades. But the only people who never make it are the ones who quit.
And here is the question nobody asks out loud.
Would you rather control your own decisions or spend your career hoping that whoever is above you actually knows what they are doing?
At least if I fail I learn.
At least the risk is mine.
At least the reward is mine too.
Be patient with yourself.
Put the time in.
Never stop.
The only version of this story that does not work is the one where you give up.
How long have you been building? Drop it below.
I thought I was building a business.
I was actually building a prison.
As a physical therapist I was the primary care provider. I held all the patient relationships. All the doctor relationships. All the employee relationships.
That was hell on Earth.
The day I hired a leader as my right hand and a marketer to hold those relationships and stopped treating patients myself was the day I stopped being self employed and became a business owner.
I will never go back.
Because self employment feels like never having enough time and never having enough profit.
Business ownership feels like having plenty of both.
Do not get stuck in the trap.
Hire out your problems.
Are you building a business or are you just building a job for yourself?
You do not need a new hire to get your time back.
You need to stop doing these 3 things yourself:
1. Meals. You make more per hour than it costs to use DoorDash or hire someone to prep your meals weekly. Check Care.com to find someone.
2. Laundry. There are apps that handle this at a fraction of the time and cost you think. It is one of the most freeing things you can do.
3. Cleaning. Hand it off. Fully.
Between those 3 things you can buy back 10 hours a week and redirect every one of them toward your business and your vision.
This is not exclusive to the rich and famous.
This is math.
Which one of these are you still doing yourself?
06/16/2026
Your front desk isn't a reception role. It's a sales position.
And if you're paying that person $17/hour, asking them to answer every call, verify insurance, handle authorizations, greet walk-ins, AND chase down documentation, you're bleeding money you can't even see.
That's one of the truths I shared on my recent conversation with Neil Trickett on the Practice Marketing Podcast.
I went from a mountain climbing accident patient who loved his PT... to opening a clinic with zero business training... to building and selling a 5-location practice... to founding Virtual Rockstarm now the fastest-growing virtual staffing partner for private healthcare practices in the U.S.
Here's what I covered that I think every PT owner needs to hear:
🔹 Your front desk is your #1 revenue position — not the therapists
🔹 VAs save practices an average of $20K in profit per hire
🔹 Filipino VAs are raising the work ethic bar for entire American teams
🔹 You can pilot it in 30 days with no long-term contract
🔹 AI call tracking is now exposing how much clinics lose from dropped and mishandled calls
If you're a PT, OT, or SLP practice owner who's still doing it all yourself, this episode is your wake-up call.
🎧 Listen now → https://f.mtr.cool/kgdzkrvghf
🌐 virtualrockstar.com
The biggest mindset shift that changed everything for me:
I am not the most important person in my company.
The moment I accepted I was replaceable, I stopped holding my business back.
I hired out the things I did not want to do.
Then I hired out the things I loved doing.
Then I became a passive owner.
That is when we made the most profit.
As Alex Hormozi says, when your company is the quietest in your world, that is when you are making the most money.
And that is the best time to scale or sell.
Most founders think they are the engine.
The real job is to build the engine, then get out of the way.
Are you still the most important person in your business? That might be the problem.
AI cannot build relationships for you.
Remember the phrase "It's not what you know but who you know."
That is still true. Maybe more than ever.
The fastest growing companies are not the most automated. They have the best relationships.
So while everyone else hides behind emails and Zoom calls:
Call instead of emailing.
Drive to their office instead of setting up a virtual meeting.
Show up where others will not.
Most people are leaning on AI right now.
That is your advantage.
Be the person who still shows up. You will grow faster than your competitors without even trying.
Who is someone you need to stop emailing and start calling? Tag them below.
My guest Sarah Bootcheck said something in our conversation that I have not been able to stop thinking about.
She spent years advocating for families, for better care, for better outcomes.
Then she looked around at the people delivering that care and felt something shift.
Reimbursement cuts. Bonuses that never came. Comp packages quietly reduced. PTO denied not because of policy but because there was no one left to cover the clinic.
These were not strangers to her. These were people she had worked alongside for years. People she considers family. She said she had goosebumps just talking about it.
And the response from the field? Essentially:
reimbursement is low. There is not much we can do.
She rejects that completely. So do I.
The therapist workforce is in crisis not because of one bad employer or one bad contract.
It is a cultural problem baked into how the entire behavioral health field has learned to accept scarcity as a given. We have normalized conditions that would be unacceptable in almost any other licensed profession.
If we want to solve the mental health crisis in this country, we have to start by protecting the people who show up every single day to address it.
Advocating for the patient starts with advocating for the provider.
Full conversation with Sarah Bootcheck is live now. Link in bio.
Most business owners are the bottleneck in their own company.
Not because of talent. Because of the wrong team setup.
Here are the 5 steps to fix that:
Build your purpose, vision, and values
Share them until the right people light up
Give your team metrics and self accountability
Bonus them when they hit upper targets
Find a leader who loves the vision as much as you do
LinkedIn found that 88% of people leave a company because they see no future in it.
Build the future first. Watch the right people fill it.
Which step are you missing right now? Drop it below.
Know people well enough to understand the few things that matter most to them.
Not everything matters equally. But the right things matter deeply.
In business we talk about the 20% that produces 80% of results.
Relationships work the same way.
What is the 20% that makes the people you love feel truly seen?
That is where your energy belongs.
When did you last show someone you lead or love that you really know them?
The best thing you can do for the people you lead is not always showing up to solve their problems.
Sometimes the greatest gift is letting them feel the consequence so they never repeat the mistake.
Rescuing people from their own responsibility does not help them grow.
It just makes them dependent on you.
Are you leading your team or are you just bringing them their lunch?
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3126 E Maplewood Court
Gilbert, AZ
85297