eyecandyglamaz

What is a foreign fill?
This is a term used when a client comes to you for a fill with lash extensions on from another artist. You have two options here. You can turn them down and require a new full set or you can lash over the other lash artists work. Here are my recommendations for both options.
These recommendations are assuming that you are currently trying to grow your business and clientele. This means that customer service and professionalism are a must (as it always should be)

If you require a new full set..
- offer a free removal and/or a possible discounted set. It’s likely that this client has just spent money on a fill and is hesitant to have to pay for a new set when she is happy with her current lashes. Maybe her lash artist just had a baby and is taking an extended maternity leave, or moved away etc etc etc. There are many reasons why this client may be on the hunt for a new artist that has nothing to do with the quality of the work. She will likely choose a new artist that will work with her. Think of this from her point of view. She may not want to have to pay for and spend the time getting a whole new set so make it a little more enticing for her. Explain why you have this policy in place and extend a little discount to help ease the pain of having to get a whole new set. She may be your new favorite client!

Fill her lashes over the other artist work…
- explain to her that there may be a possibility of a required removal if the current work done does not meet your standards but allow her to book a fill.
- let her know that her lashes will look different because every artist has a different style.
- let her know that it will take a few fills for her to end up with all your work
-let her know that you can not guarantee the work done. Meaning that any retention problems etc will not be guaranteed by you since it is not 100% your work.

I personally take foreign fills. Some of my best clients have come to me with lashes on already.

What are your policies? Do you take foreign fills? Why or why not?

Happy Memorial Day From EyeCandy Glam Lashes. In honor of our hero’s, all lash trays are 30% off. One day only. Use code “Hero” for discount.

XO
Michelle