ReadyRide

Position Overview
A CSR with ReadyRide fills a critical role in accomplishing our company mission day to day which is "moving people, touching hearts". You will talk to health plan members to guide them through their transportation needs and solutions, and you will schedule rides for ambulatory, stretcher and wheelchair patients to and from their medical appointments. ReadyRide provides a positive and energetic work environment which is ever-changing and challenging.

Compensation for our CSRs includes a competitive hourly wage, a monthly "production bonus", performance compensation, a company retirement plan + company match, paid time-off and sick pay.

Essential Personal Qualities
1. Caring and compassionate.
2. Excellent customer service.
3. Patient.
4. Punctual.
5. Excellent attendance.
6. Be easy to reach by phone, text or email.
7. Skilled in using technology: computers, software, phones, tablets.

Job Requirement / Details
1. Available for work primarily Monday through Friday, 8:00 am to 5:00pm or 9:00am
to 6:00pm.
EXCEPTIONS: Christmas Day, Memorial Day, Independence Day, Labor Day,
Thanksgiving Day, and New Year’s Day. You may be “on-call” certain weekends
as well.
2. Learn a basic knowledge of the NEMT industry.
3. Learn a basic knowledge of privacy laws and adhere to company operational
standards.
4. Ability to multitask with accuracy between computer and telephone.
5. Periodic planning and review meetings with management.
6. Significant amount of time spent using computers and phone systems.
7. Significant amount of time spent sitting at a workstation.

Position Overview:
Transporting ambulatory, stretcher and wheelchair bound patients to and from their medical/dialysis appointments. We are accepting applications for full-time and part-time drivers.

Compensation:
$14.00/hr for training period; $14.50/hr for 1st 90 days; $15.00-$17.00 depending on advancement.

$1500 signing bonus after completion of 90 probation period.

Vacation Time (10 paid days off for full time employees), Sick time (5 sick days per year for full time employees), Up to $400 per month Production bonus, and Retirement Plan with company match after 1st 90 days.

Essential Personal Qualities:
1. Caring and compassionate
2. Display excellent customer service
3. Class C Drivers License
4. Punctual
5. Excellent attendance
6. Flexible on accepting additional shifts, staying late, coming in early, etc.
7. Be easy to reach via phone
8. Must pass DOT physical and have clean DMV record; no misdemeanor violations last 10 years
9. No felony convictions

Job Requirements:
Available for work primarily Monday through Saturday, 3:00 am to 10:00pm. EXCEPTIONS: Christmas Day, Memorial Day, Labor Day, Thanksgiving Day, and New Year’s Day. You may be “on-call” certain weekends as well.
Learn a basic knowledge of the NEMT industry and equipment
Learn a basic knowledge of privacy laws and adhere to company operational standards
Successfully complete driver “certification” courses and CPR training
Good physical strength and flexibility. Job requires loading, unloading, bending and reaching.
Wear and maintain work uniform and employee photo ID at all times on-duty.
Annual drug and background/DMV screenings.
Maintain daily communication by cell phone and handheld tablet computer.

Resources Provided:
Company provides work shirts, pants, shoes, jacket, hat, cell phone, equipment, tools, supplies and materials