ListenTrust

What happens when your agents are trained to sell (well)?

For one global consumer brand:

11% higher sales conversions than IVR
2x higher revenue per call with live agents vs. IVR
4–6% higher upsells than competitors

That’s the power of revenue-driven CX.

See the case study: https://bit.ly/40yntgm

Our power is in our people.

🎓 Fun Fact: Our bilingual agents are all graduates of ListenTrust University, our comprehensive training program with classes on:

🦸🏽‍♀️ Engaging customers with empathy
🦸🏽‍♀️ Closing sales
🦸🏽‍♀️ Delivering best-in-class service

See how our commitment to agent training benefits your ROI: https://bit.ly/4l5gbds

Poor CX does not just frustrate customers.

It costs you.

See where missed calls, long waits, and unclear answers may be costing you: https://bit.ly/4u6lqN4

Scaling healthcare CX shouldn’t come at the cost of quality. Nearshore support helps you scale while maintaining consistency:

✅ Extend coverage during peak hours
✅ Reduce hold times and missed calls
✅ Support multilingual patient populations
✅ Maintain consistency across locations

See how it works: https://bit.ly/4q75KqO