Sublime Tours

Update:

On Saturday, 1/13, I went to the bank. I learned that my account is still good but that since Square is the payment processor for the business. (When someone makes a purchase square processes the payment and tells it where to go.)

Since Square is the payment processor, it looked at my account and determined that x amount of dollars has to be there BEFORE they will begin refunding anyone.

While I have enough money to cover, I am still short! The banks (my personal bank and the business account bank) will not give me a loan since it requires a company to be in Business for at least 3 years. (Sublime was started in 2021 off of FunTimes, 2018) but I took over in May/June 2023.

I am in the process of taking out a loan to ensure eveyone’s money is returned. Trust me- no one wants to have all of this resolved more than me.

Just a reminder- if you dispute through Square 🔽

The issue involving Square has been resolved. Their statement was that it is now between the financial institutions. (We are not the only ones having this issue)

I realize that this may seem suspicious however I have refunded everyone and am now just waiting with you.

Since the charter bus company has refused to refund any money, I have had to secure my own personal money to make sure you are paid! Trust me I have bills to pay as well but am doing everything possible to get it back to you asap. This is not to garner sympathy only to let you know that everyone has been refunded and will receive their seat ticket money.

We are currently working to resolve the issue with the refunds. Our bank was contacted and noted the problem is with Square. We are now working with them to ensure that refunds are processed as soon as possible.