1st Choice Computer Solutions LLC

Our Security team has been very busy with new systems and security upgrades. Our organizations can help out with all of your IT Service, Phone System, Video Surveillance and Alarm system needs for your home or business.
Visionary Security Solutions

IT Support Technician (Full-time)

What You’ll Be Doing:

Providing in shop & onsite support & Troubleshooting, including hardware and networking support for desktops, laptops, and servers
Maintaining a high degree of professionalism in actions, demeanor, and dress
Performing installs, moves, adds, and changes as required as well as testing and inspecting units for quality
Communicating accurately, concisely, and professionally with the customer about important repair steps taken, parts ordered, and time estimated until completion
Providing technical assistance and support for incoming issues related to computer systems and hardware
Responding to email messages for customers seeking assistance
Maintaining daily performance of computer systems and running diagnostic programs to identify problems with computer systems
Installing, modifying, and repairing computer hardware and software
Prioritizing and reviewing work orders to schedule daily work
Responsible for follow-up services and problem escalation.
Developing a working knowledge of all operating standards, practices, and procedures
Performing inventory management
Knowledge of TCP/IP, DNS etc.
Knowledge and experience of Microsoft Server operating systems
Knowledge and experience with routers and firewalls,
Performing other related duties as assigned

Requirements:
What You’ll Need:

High school diploma or GED
Minimum of one year technical experience required. Must have excellent verbal and written communication skills and have the ability to work independently with minimal supervision.
Ability to travel when required
Sense of urgency
Regular reliable attendance
Exceptional organizational skills and a professional presence
Ability to work efficiently within a team
Must have ability to move equipment weighing up to 50 lbs.
Must have exceptional driving record and have a valid driver’s license (part of the responsibilities will be to drive a company vehicle for deliveries)
Must be able to pass drug screening and federal / state background check

Please send a Professional Resume to [email protected]

Call to discuss 717-646-0880

Happy New Year!!