High Point 911

Another EID certification added to the list for High Point 911!

Please join us in congratulating Communications Training Officer Seth Caldwell on earning his Excellence in Dispatch (EID) Certification through NENA - National Emergency Number Association.

We are proud to continue growing the number of EID-certified professionals within our center and appreciate Seth’s commitment to the profession and to providing outstanding service to our community every day.

Congratulations, Seth, on this well-earned achievement!🎉

This week didn't happen on its own.

Behind every meal, every gift, and every moment our telecommunicators felt celebrated this week, there was someone in this community who made it possible.

Local businesses, partner agencies, and individuals stepped up to make sure the people who answer your calls knew they were valued.

To everyone who donated, dropped off, sponsored, or simply showed up with something to make this week brighter: thank you. You reminded our team that the community they serve is the same one that has their back.

National Public Safety Telecommunicators Week belongs to our staff. But this post belongs to you.

Thank you to:
&Grill | | 's Frozen Custard High Point | (S.Main) | | | | | | | | -Fil-A | Claddagh Restaurant & Pub - High Point, NC | DeBeen Espresso HP | Dot & Pearl's Coffee and Bakery | | (Brian Jordan Place, E. Lexington, N. Main, Westchester) | | | Green Street Baptist Church | High Point | (N. Main, S***t Club) | High Point Chiropractic | High Point Rockers Baseball | | Ham | Lil's Coffee Bar | | | | Riding High Harley-Davidson | S & P Lemonade | | (Westchester) | Sweetdoughbakeshop | Wayback Burgers | | City Barbeque High Point

It's National Public Safety Telecommunicators Week, and we have things to say.

Somewhere in High Point right now, one of our dispatchers is simultaneously talking a nervous caller through an emergency, updating officers in the field, logging a call, and probably eating a snack that's been sitting on their desk since Tuesday. They make it look easy. It is not easy.

These are the people who answer at 2am when the rest of us are asleep. They hear your panic and meet it with calm. They are the voice between the chaos and the cavalry, and High Point 911 is stacked with some of the best in the business.

No sirens. No lights. No glory. Just headsets, keyboards, and an unshakeable commitment to this community.

We are so proud of this team.

👇 If you know one of our telecommunicators, tag them below and let them know they're seen this week. And if you've ever called 911 and heard a steady voice on the other end of the line, share this post. That voice? One of ours. And we wouldn't trade them for anything.