TGI Fridays

Kitchen Manager:


ROLE PURPOSE:
To effectively supervise and manage all kitchen operations; optimizing profits by controlling food costs, production, labor and increase sales through food quality, speed of service and accurately prepared food.



KEY RESPONSIBILITIES & ACCOUNTABILITIES:
-Manages operations during scheduled shifts that include daily decision-making, staff support, Guest interaction, scheduling, and planning while upholding standards
-Maintains an accurate and up-to-date manpower plan of staffing needs
-Prepares schedules and ensures that areas of responsibility are staffed properly for all
-Staffs, trains and develops hourly Team Members through ongoing feedback and coaching, establishment of performance expectations and by conducting performance reviews on a regular basis
-Ensures all newly hired Team Members follow and complete their appropriate training plan, including required paper and electronic paperwork (tip credit notices included where applicable)
-Frequently interacts with Guests to ensure they receive the Fridays Service Style experience; follow up on any issues and complaints
-Follows the Bubble Theory to proactively run a shift and anticipate Guest needs
-Manages inventory efficiently, accurately, and in a cost-effective manner
-Ensures food quality by maintaining high levels of cleanliness, organization, storage, and sanitation of food stations
-Coaches and develops talent
-Demonstrates responsibility for purchasing, receiving and storing food products, inspection of local suppliers, use of correct products, and proper par levels to minimize food waste
-Fosters open communication with kitchen and FOH staff
-In the absence of the General Manager and as acting Manager on Duty, oversees the entire restaurant
-Ensure proper security procedures are in place to protect Team Members, Guests and Company



QUALIFICATION REQUIREMENTS:
-College coursework with Bachelor’s Degree preferred
-Minimum of 2 years of experience as a restaurant manager with extensive knowledge of restaurant operations preferred
-Prior experience in purchasing and production
-Previous kitchen experience preferred
-Must be able to walk and stand during an entire shift
-Frequent bending and stooping required
-Must be able to lift up to 30
-Must be able to read and write English
-Must be able to hear well amongst loud background noise