Cause Mapping - Root Cause Analysis

Got a problem that management wants solved now?
Bring a redacted version and let's dig in: https://bit.ly/4ucO2V1

Most investigation teams settle on surface-level explanations like “procedure not followed” and “human error”. Cause Mapping® root cause analysis is built to facilitate successful conversations that go deeper.

You can learn all about this method at our workshop from June 23-25 in Las Vegas. Three days of hands-on instruction using your real examples. No special software, no unnecessary terminology.

Got incidents?
The best solutions are sitting right in front of you.

Most investigation teams pile on new software and confusing jargon. This obscures vital information. Cause Mapping® root cause analysis strips all of that away, giving you a clear view of your problems and how to prevent them.

If you want to bring this simple and effective approach back to your team, our upcoming root cause analysis training is the right place to look. We have even put together a short, customizable letter to help with your approval request. Edit as needed and send.

Registration is $1,995 per person, with a group rate for four or more. The workshop runs June 23-25 in Las Vegas.

Grab the letter here:

June 2026 Las Vegas Root Cause Analysis Training Convince Your Manager Letter | ThinkReliability Join ThinkReliability founder Mark Galley in Las Vegas, June 23-25 for a hands-on Cause Mapping RCA workshop.

Less than 24 hours left to attend the live session with Mark Galley
https://bit.ly/4daTrXf
We hope to see you there

🗓️ May 15, 2026
🕙10:00-10:45 AM CT

The Plan-Do-Check-Act cycle seems fairly simple at first.
But then you get to the first step... What does it really mean to “Plan”?

In practice, the Plan step often tries to do several things at once. Teams define the problem, propose a change, and begin weighing options, often before understanding why the problem exists in the first place.

This Friday, Mark Galley will unpack why that matters more than most teams realize.

Friday, May 15 | 10:00–10:45 AM CT
Registration link in the comments

Our June Cause Mapping® Root Cause Analysis Public Workshop is in Las Vegas.
If you register, don't fly to Houston.