Association Health Care Management

There is no shame in having a sweet tooth today—it is National Dessert Day! National Dessert Day recognizes and celebrates desserts for their enormous contribution to making our lives even sweeter with their delicious taste. Whether you go out to your favorite bakery or whip up something delicious at home, share your celebrations with others.

Company culture is important to employees because workers are more likely to enjoy work when their needs and values are consistent with their employers. If you work somewhere where the culture is a good fit, you'll tend to develop better relationships with coworkers and be more productive.

Company Culture Matters to Workers - businessnewsdaily.com How important is company culture? When looking for a new job, employees value a business's culture more than salary, according to a new Glassdoor study.

Are you looking for a change? A new career?

We invite you to join our job fair Today, 8am-3pm and Tomorrow October 12th; 8AM -12PM.

Location: 11111 Richmond Avenue #250 Houston, TX 77082

We are hiring Customer Service Representatives SAME DAY! $14- $15 Per Hour, Plus Benefits

Join our job fair October 11th 8am-3pm & October 12th 8AM -12PM.

Hiring Customer Service Representatives SAME DAY! $14- $15ph plus incentives.

8 hour shifts 40 hours a week
Monday- Thursday:7am-7pm
Friday:7am-5pm
Saturday:8am-12pm
No cold calling/telemarketing.
Bring a printed copy of your resume
Dress for success!
Bi-lingual (Spanish) is a plus but not necessary.

Located in Westchase area - 11111 Richmond Avenue #250 Houston, TX 77082
Association Health Care Management is seeking Customer Service Reps to join our team in Houston, TX!
Our Company Profile:
AHCM is an organization with a passion for leadership, excellence, and innovation in the healthcare management.
We live and breathe our values in everything we do and every decision we make. As a member of AHCM's team, you are a part of an elite team designing the future. You will be expected to contribute your talents and energies to make what is already great about AHCM even better and available to more people. In return, we commit to working with you to make your career at AHCM rewarding.
The Role
A Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative provides available information upon request and research or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. To be a Member Services Representative typically requires 1+ years of related experience.
Pay
Full Time Direct Hire - $14 - $15+/hour + Incentives
We Offer
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance
• PTO
• Great Company Culture
• Bi-Weekly Incentives
• Career Mobility
Duties & Responsibilities
• Provide expertise or general customer service support by reviewing, researching, member inquiries.
• Consistently meet established productivity, schedule adherence and quality standards
• Answers phone calls regarding provider search, existing claims, and member IDs as needed.
• Adheres to privacy and confidential and proprietary company policies and procedures (i.e., HIPAA).
• Communications - interacts effectively
• Teamwork - Work and interact effectively as a team member; support the team approach
• You’ll need to be comfortable navigating across various computer systems to locate critical information. Attention to detail is critical to ensure accuracy and avoid financial loss to members and business.
Qualifications
• High school diploma or equivalent
• Excellent customer service skills or prior experience
• Demonstrated timely, consistent job attendance history
• Computer literate
• Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product
• Strong attention to detail, time management, and decision-making skills
• Problem-solving skills
• Communicate professionally with positive demeanor
• Telephone skills
• Extended periods of sitting at a computer and use of hands/fingers across keyboard or mouse
• Pass background check
Job Type: Full-time
Pay: $14.00 - $15.00 per hour

What makes a company a great place to work?

The Top 9 Qualities of a Great Workplace Wondering what qualities make a great workplace? Learn about the most common qualities we see among our Top Workplaces winners & ways to meet this criteria.

Mental health, along with physical health and social well-being, is an essential component of overall health.

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