Photo Nanny

Ten years ago, Hayden joined us at Photo Nanny, and it’s been amazing how quickly the years have gone by. Thankful every day she’s been on this journey with us… saving people’s memories all while we are building memories of our own together. Here’s to another ten ahead!!!

Quick reminder to everyone to BE SURE YOUR PAYMENT METHOD STAYS CURRENT ON WEB STORAGE....In the past week I've had two clients reach out about their Google Drive storage...it's "expired" because of payment methods having expires. Their family photos are there, but not there. (Inaccessible.)

First, the good news is Google doesn't delete everything when payment expires, but you must get a new card on file to regain access. Years ago, I had a client lose all her photos because her credit card expired with Apple...so, I take this VERY seriously. Wherever you have stored your important photos, be sure you check it regularly to make sure payments don't expire.

It took two of us (digital nerds) over here to walk through, dig deep and get into Google AI Storage plan in order to simply "regain" access after a card expired. We finally got it and then downgraded to the Premium storage we needed (less expensive and no AI stuff which isn't needed for family photo archives.) Stressful even for us since it wasn't very straightforward.

But bottom line is we want everyone to always stay safely backed up in THREE places...on the web (cloud - Dropbox, Google Drive, icloud) as well as on an external hard drive in your possession and on a computer hard drive. (Like your C drive)...so, if you're not sure that you're safely backed up, please do some digging and/or call us so we can make sure your precious photos are safe and sound. Belt and suspenders is our hope for everyone so nobody loses sleep worrying about their digital archives.