SWMI Health Matters

Office Hours Update + Communication Reminder

To better serve our patients while supporting a healthy and sustainable work environment for our team, SWMI Health Matters will now have updated office phone hours:

Monday–Thursday: 9 AM – 4 PM
Friday-Sunday: Closed

We also want to clarify the purpose of our urgent messaging system for members.

✅ Appropriate urgent concerns may include:
• Chest pain or trouble breathing
• Severe medication reactions
• Concerning symptoms where you are questioning the ER or urgent care
• Significant changes in blood pressure or blood sugar
• Acute symptoms that feel unsafe to wait on

🚫 Non-urgent concerns include:
• Last-minute refill requests
• Scheduling or rescheduling appointments
• Administrative questions
• Routine follow-up questions

We kindly ask that non-urgent matters be addressed during normal business hours whenever possible. Setting these boundaries helps us remain available and responsive for patients experiencing truly urgent medical needs.

Thank you for your understanding and for trusting us with your care 🤍

— SWMI Health Matters

Your body isn’t meant to run nonstop. Healing happens in the pause.

SWMI Health Matters

In need of a primary care provider, but haven’t found the right fit?

Frustrated with high insurance costs, and feel like you’re not using all of your benefits?

And are you tired of being rushed through appointments, and have trouble accessing care when you need it?

Well you’ve come to the right place! SWMI Health Matters offers a direct primary care model, where you pay your provider directly!

We offer holistic, personalized health care to meet your individual needs. Get to know your provider with 30-60 minute visits, and routine check ups.

Skip the insurance copays, and get care when you need it.

SWMI Health Matters offers
Trauma informed • Holistic • Integrative