The Triangle Group

Today’s customer is always connected and can research and order products and services at any time, on any device at the click of a button. This requires an omnichannel sales strategy to enable your customers to buy or subscribe to your products on their terms.

Why A Great Customer Experience Requires A Great Supply Chain A great customer experience is not just about a great order experience. You have to design, manufacture and deliver a great overall product experience to enable true customer satisfaction.

Whoever said brick and mortar retail is dead?

NRF 2020: 6 Trends Are Driving Big Retail While the explosive growth of Amazon has led to some fairly strong predictions of the demise of retail, you would never have known by walking the halls of New York’s Javitz Center during NRF 2020 this past week. Exploring the biggest trends from NRF 2020

At NRF 2020, two recurring themes were prevalent: an emphasis on the store’s role in omnichannel and the use of robots to streamline processes.

Retail’s Big Show, NRF 2020: The Rise of the Store A record crowd of 40,000 people attended the National Retail Federation (NRF) Big Show in New York City. This year, two recurring themes were prevalent: an emphasis on the store’s role in omni-channel and the use of robots to streamline processes.