AVAIL Technology Solutions

In case you missed it, here are some highlights from AVAIL Technology Solutions, 2nd Annual Customer Centric Services Summit at Spooky Nook Sports. Where we aimed to help clients enhance their customer experience. The summit included a panel discussion with leading providers on the latest developments in cloud-based phone systems and call centers, covering Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). The event also featured breakout sessions on IVR efficiency, workforce management, and the role of AI in customer service strategy. Attendees learned about promising future trends in SDWAN for UCaaS/CCaaS, team collaboration enhancement, and seamless integration of CRM/ERP systems.

Thank you to all who participated! CallTower, SCB Global Ltd, Observe.AI, RingCentral, 8x8, Talkdesk, Dialpad buy sell, SolEx, Zoom, Vonage, Genesys, Regal.io, Five9, Cato Networks, and 11:11 Systems

Customer Centric Service Summit AVAIL Technology Solutions hosted our 2nd Annual Customer Centric Services Summit at Spooky Nook Sports on April 11th, 2024. The summit included a panel disc...

Exciting news! Join us at the Customer-Centric Services Summit on April 11th, 2024, which is hosted by AVAIL Technology Solutions and will take place at Spooky Nook Sports Complex in Manheim, PA. This exclusive event is tailored to help you improve your customer service game with the latest technology-driven interactions.

We will host a panel of market-leading providers discussing the topic "The State of Phone Systems and Call Centers in the Cloud." You can expect engaging breakout sessions on Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). You'll learn about IVR efficiency, workforce management optimization, and the role of AI in your customer service strategy. The event will include insightful discussions on SDWAN for UCaaS/CCaaS, team collaboration enhancement, and more. You'll also learn how to integrate CRM/ERP systems seamlessly and explore the cloud-based future of phone systems and call centers.

Don't miss this opportunity to improve your customer service approach. You can register now to secure your spot and stay ahead of the curve.

Register Here:
https://lnkd.in/ewiEu646

Or reach out to one of your Technology Advisors for a free promo code!

Thank you to all of our participating providers:
11:11 Systems, Cato Networks, RingCentral, Talkdesk, CallTower, SCB Global Ltd, 8x8, Observe.AI, Vonage

Are you still thinking about your tech resolutions for 2024?

Discover how Contact Center as a Service (CCaaS) can revolutionize customer engagement strategies. With omnichannel communication, scalability, advanced analytics, quality management, workforce optimization, real-time collaboration, ease of administration, and seamless integration, CCaaS provides exceptional customer experiences.

Take a deep dive into our blog: https://lnkd.in/etZ6tfTb

Contact AVAIL Technology Solutions to schedule a demo today!

As we all begin to conclude our Christmas festivities and move forward into the New Year, AVAIL Technology Solutions would like to extend our warmest wishes to all of our employees, colleagues, customers, and families for a joyous holiday season. We appreciate all of the relationships and the community we have continued to grow in 2023. Thank you to each and every one of you for your contributions. We wish you all peace and prosperity in the coming year!

🎄✨Tech the Halls Securely! ✨🎄

Managed Detection and Response (MDR) is the gift that keeps giving this holiday season. It ensures cyber resilience and peace of mind by fortifying an organization's defense against cyber threats. MDR combines advanced technologies and human expertise to identify, assess, and neutralize potential security risks, ensuring effective threat detection, quick incident response, round-the-clock monitoring, and cost-effectiveness. Aligning with key trends, MDR is revolutionizing the cybersecurity industry.

Check out our blog on why MDR made it onto AVAIL's Tech wish list this year! https://lnkd.in/dSh-epzM