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06/03/2026
The Los Altos Police Department is using Critical Insights AI to replace guesswork with measurable performance data, strengthen training, and improve visibility across center operations.
It also highlights the important role of Eventide Premier Partner Goserco in supporting the deployment process.
See how a smaller agency is putting AI-supported evaluation and simulation tools to practical use: https://www.eventidecommunications.com/case-study/los-altos-police-department/
#911
05/20/2026
A new case study from Autauga County 911 shows how Critical Insights AI is helping the center move beyond manual sampling and support measurable improvement across training, coaching, and review workflows. It also showcases the critical role of Quality Recording Solutions (QRS), Eventide’s Premier Partner, played in supporting the deployment.
Download to learn more: https://www.eventidecommunications.com/case-study/autauga-county-911/
#911
Simultaneously record every line and every radio channel
Bonnie Jenkins, former Communications Center Manager at the Lantana Police Department, SL, chose Eventide in 2018 when her center needed a new recorder.
Eventide gave her the ability to record every line and every radio channel at the same time, which created clear operational evidence of peak call volume. That data helped justify the need to leadership and the Town Council and directly supported an increase in staffing.
#911
West Coast Coverage Built on Reliability and Support
For Chris Williams, Capture Technologies, Eventide stands out for dependable performance. Dealer success also depends on support, and Eventide’s responsiveness and relationship-based service help Chris and his team deliver faster, more consistent support to their customers.
The result is a partner model that works well for agencies and the teams that support them.
#911
04/22/2026
Eventide Communications is currently at NAVIGATOR 2026 through to Friday, April 24, 2026, located at the MGM Grand Hotel & Casino in Las Vegas.
Thank you to everyone who visited booth #208 on day one. The conversations and interest in our recording and AI solutions have made for a strong start to our week.
Throughout the event, the Eventide team is presenting live demonstrations of Critical Insights AI and its Training Simulator, including dynamic caller simulation, automated QA, automated redaction, and additional capabilities designed to support public safety operations and staff.
Visitors may find us at booth #208 to see our platform in action and speak with the team.
#911
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Little Ferry, NJ
07643
