HireSmart LLC

The Counter-Productive Behavior Index (CBI)

The CBI is a cost-effective integrity screening assessment for identifying job applicants whose behavior, attitudes, and work-related values are likely to interfere with their success as employees. The Counter-Productive Behavior Index is a valuable tool for reducing absenteeism, turnover, disciplinary problems, disruptions, theft, and shrinkage in the workplace. CBI will increase your productivity “per hire.”

This honesty/integrity test is designed to provide employers with an accurate assessment of a job applicant’s risk profile in six counter-productive work behaviors.

Dependability
Aggression
Substance Abuse
Honesty
Computer Abuse
Sexual Harassment

Read more:
https://hiresmart.com/counter-productive-behavior-index/

𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗲 𝗬𝗼𝘂𝗿 𝗧𝗲𝗮𝗺𝘀 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲

A high performance team is defined by collaboration, synergy and accountability. Team members have specific roles, talents and skills, and they are committed to a common purpose. High performance teams consistently show high levels of innovation that produce superior results. The high performance team is tight-knit and focused on their goals. Team members will support each other to overcome barriers. High performance teams resolve conflict efficiently. Team members display high levels of mutual trust and they clearly understand each other’s working styles. There is a strong sense of accountability for achieving their goals. If you’re looking to strengthen collaboration, innovation, and synergy in your team, we can help by:

Read more: https://hiresmart.com/manager-team-development/

Customer Service Profile

In today’s business world, it can be difficult to select employees with the correct behavioral characteristics for customer service jobs. The customer service profile sample is used to measure how well a candidate fits your customer service job. It includes a customer service skills assessment and a customer representative personality assessment. There are also vertical specialty versions available for customer service profile sample in hospitality, healthcare, financial services, and retail. The Customer Service Profile Sample measures:

Personality
Trust
Tact
Empathy
Conformity
Focus
Flexibility
Skills
Vocabulary
Numerical

Read more: https://hiresmart.com/customer-service-profile/