Hippomatic

You may feel that your expertise or experience sets you apart from other healthcare providers, and although you may be right, your patients may not see that differentiation right away. Let's face it - to a patient, one white coat looks like the next, and consumers are typically unwilling to buy a product or service from someone they do not know or trust.

Be sure to know what your brand is all about and consistently emit those qualities in every marketing aspect of your practice. This will create brand consistency and ultimately build consumer trust.

Need help or direction with marketing your practice? Visit https://hippomaticmarketing.com/ to see how we can help.

Unfortunately, Google does not have a way to directly remove a negative review. But here are some things you can try to get rid of an unwanted Google Review:

1. If the content is inappropriate or inflammatory, flag it for Google to evaluate and remove it.
2. If you can address the customer’s issue, they may edit or remove the review.
3. If the above does not work, you can tweet the Google Small Business team () and request it to be removed.
4. If the content is illegal or slanderous, you can submit a formal legal request for Google to take the post down.

Customer reviews on Google and other platforms are vital for the success of your practice. Don't be afraid to ask your patients to leave an online review following their next visit!