Labor Finders Theodore

A patient scheduler is responsible for coordinating appointments, managing patient information, and acting as a first point of contact for patients in a healthcare setting. Key duties include scheduling appointments, rescheduling and canceling as needed, verifying patient demographics and insurance, handling phone calls and inquiries, and providing patients with necessary instructions and information. Strong organizational, communication, and computer skills, along with a customer-service mindset, are essential for this role.

Core responsibilities
Appointment scheduling: Booking, rescheduling, and canceling patient appointments based on provider availability, patient needs, and urgency. This includes scheduling follow-ups, diagnostic tests, and surgical procedures.

Patient information management: Accurately recording and updating patient information in the system, verifying insurance details, and maintaining patient records.

Communication: Answering and directing phone calls, responding to patient inquiries, relaying messages, and acting as a liaison between patients, providers, and other departments.

Patient assistance: Providing patients with pre-appointment instructions, explaining financial requirements, and directing them to patient portals or other resources.

Administrative support: Ensuring sufficient time is allocated for each appointment, coordinating with other healthcare providers or facilities, and sometimes handling check-in/check-out procedures.

Key skills and qualifications
Excellent organizational skills to manage multiple calendars and patient records effectively.
Strong communication and interpersonal skills for interacting with patients and staff.
Computer proficiency with scheduling software and electronic health records (EHR) systems.
Customer service skills, including empathy and patience, to handle stressful situations.
High attention to detail to ensure accuracy in scheduling and patient information.
Problem-solving skills to handle scheduling conflicts and other issues.
Knowledge of HIPAA regulations and medical terminology is often beneficial.

Labor Finders is an equal opportunity employer.

Very fast and vigorous paced work environment must be able to adapt to changes throughout the day. Must have good working knowledge of air compressors, generators, and some HVAC. Must have good trouble shooting skills of electrical.

Duties to include fueling equipment, oil /filter changes on equipment, troubleshooting equipment, diagnose and repair equipment both in the shop and in the field. No major overhaul of equipment, minor repairs such as removing radiators, changing fuel pumps, alternators, starters and belts, and standard maintenance of equipment.

Qualified applicants will have the following:

Clean background, no criminal history in the past 7 years.

Clean driving record past 5 years and must possess a valid driver’s license.

Be able to pass random drug test.

Have own hand tools, wrenches, hammer, socket sets, adjustable wrenches, etc.

Be willing to work overtime and some weekends.

Be on time every day for a 7:00 AM start. Standard day 7:00 AM to 5:00PM with a half hour lunch for a total of a 9.5-hour workday. Monday through Friday.

Labor Finders is an equal opportunity employer. See less