LaborFirst

A well-deserved weekend celebrating our amazing Service Team at LaborFirst. We spent time recognizing the impact they make every day—while also taking a step back to enjoy some great moments together in the office and in Atlantic City.

Hard work, great people, and a little fun along the way—exactly what it’s all about!

At LaborFirst, our Advocates stand beside members when they need support the most. One recent case involved a member who had experienced a terrible accident and medical malpractice. While recovering, she received large medical bills after claims for her surgery and rehabilitation were denied. Our Advocate worked with her through multiple levels of appeal, continuing to fight the denials even as the process became more complex. Eventually, the case advanced to an Administrative Law Judge hearing through the Medicare appeals process. The member won her appeal. The relief she felt, and the gratitude she shared with the Advocate who stood by her throughout the process, is something our team will never forget.