Flexcel Network

Yes, it’s possible! You and your employee can learn empathy. You can use this skill in both external and internal situations to achieve better business results.

Sophie Wade is a work futurist, international keynote speaker, author, and authority on Future-of-Work issues. She is the host of the widely popular Transforming Work podcast and 450,000 learners have taken her four LinkedIn courses which cover Future-of-Work skills, empathy, and Gen Z.

Sophie is the Founder and Workforce Innovation Specialist at Flexcel Network, a Future-of-Work consultancy. Sophie’s executive advisory work and transformative workshops help companies futureproof their work environments and attract, engage, and retain their multigenerational and distributed talent. She helps corporations maximize the benefits and minimize the disruption in their transition to talent-focused new work environments.

During the interview, we discuss…
• whether empathy can be learned
• how to improve results with empathy
• empathy in external situations and internal ones
• working with employees’ flexible work requests
• hybrid models and remote work
• advice for leaders struggling with hybrid work models
• the customer journey and the employee journey

Get in touch after the interview…
Website: https://www.sophiewade.com
LinkedIn: https://www.linkedin.com/in/sophie-wade-380b8
Facebook: https://www.facebook.com/sophie.wade.507
Twitter: https://twitter.com/ASophieWade
Instagram: https://www.instagram.com/asophiewade

Read Sophie’s new book, Empathy Works: The Key to Competitive Advantage in the New Era of Work. https://www.amazon.com/Empathy-Works-Competitive-Advantage-Work/dp/1774581515

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Allison Dunn
Executive Business Coach
Deliberate Directions + Executive Business Coaching + Training Center
3003 W Main Street, Suite 110, Boise ID 83702
(208) 350-6551
Website https://www.deliberatedirections.com
LinkedIn https://www.linkedin.com/in/allisondunn
Podcast https://podcasts.apple.com/us/podcast/deliberate-leaders-podcast-with-allison-dunn/id1500464675